Reviews (234)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to boost revenue significantly, often noting financial gains within months. It's praised for easy setup, user-friendly integration with Shopify, and effective automated SMS for cart recovery. The AI-driven, conversational SMS technology is highlighted for enhancing customer engagement, alongside responsive and professional customer support. The app also offers comprehensive analytics and ensures SMS regulation compliance.
Refine
-
By rating
Wonderful service. They not only assisted me with set up and are extremely quailifed and friendly. Totally recommend!
Appreciate the kind words and testament to our service and CS! Let us know how else we can better support you and look forward to powering your SMS!!
- Rachel @ TxtCart
Incredibly easy to set up and get started. It does exactly what I needed and I started seeing results instantly. My SMS engagement went up and so did the sales from 2-way conversations. love it! Recommend to all shopify users if you want to boost engagement and revenue.
Appreciate the kind words and continued support! We look forward to generating your brands a ton of revenue and improved customer experiences with our conversational SMS products.
- TxtCart Team
Recently installed the app. There are a few setup steps (with great instructions) and the rest is automated. Tested out an abandoned cart and got the text a short time later. Very cool process and looking forward to seeing it in action! Also, great support team with quick response time!!
Awesome to hear how seamless the experience, onboarding and results have been! That's certainly what we strive for when providing conversational SMS to our merchants. Let us know if we can improve anything!
- TxtCart Team
Excellent customer service
Much appreciated on the feedback!!!
- TxtCart Team
Their customer service is great and they helped me with everything, sales will increase and I will be happy!!!! :)
Love the testimonial, we pride ourselves on providing top notch customer service for all :)
- Rachel @ TxtCart
The customer support is helpful. The App is appreciated.
Greatly appreciate your review and look forward to powering your SMS all Q4 and beyond!
- Juan @ TxtCart
Support is 10/10, Rohuul solved my problem instantly, and their attention was 10/10! Other apps should learn from this app on how to set up a proper customer service team!
Wow thank you so much, it mean's a lot truly!!! We take great pride in our Customer Support and how we handle merchant requests. Let us know if we can ever be helpful! Best of luck in BFCM.
- Roohul @ TxtCart
great customer support
Appreciate you taking the time to leave this review!!
- Roohul @ TxtCart
The support staff are intelligent and exceptional. I needed some help with something and effortlessly got it sorted out. 3 quick emails later and my issue was resolved. No lengthy back and fourths.
Quick, efficient, and helpful - that’s the name of the game.
- Rachel @ TxtCart
So far so good, just installed the app and super easy to setup, just install it, give them access to your store and wait for toll free number and they will start sending out recovery messages for you.
Thanks so much for outlining how simple/easy it is to get setup! We love to hear it <3
- Rachel from TxtCart