Reviews (190)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue, notably with reports of significant earnings increases shortly after implementation. It's praised for reducing cart abandonment and increasing sales conversions through personalized SMS messages. The app features AI-driven conversational SMS, real-time analytics, and complies with SMS regulations, making it both powerful and reliable. Merchants appreciate the quick setup, customizable platform, and the exceptional customer support noted for its responsiveness and helpfulness.

June 4, 2024

The customer support here is unmatched!

KYNGSYX ENSEMBLE
United States
3 months using the app
TxtCart replied June 6, 2024

We really do appreciate the kind words, makes providing great support to merchants like you every day SO worth it. Keep up the great work on your brand.

- Rachel from TxtCart

January 22, 2024

As a new business owner just starting out on Shopify, SMS cart recovery is a no-brainer, zero risk with unlimited upside. The free version of TxtCart provides the perfect solution. As my business grows I can't wait to implement SMS and MMS campaigns to drive more sales.

Dialed In Details
United States
9 months using the app
TxtCart replied January 24, 2024

We appreciate this feedback and review and look forward to growing with you and your business!

- Sara @ TxtCart

February 26, 2024

Very easy to use. The best part is when you have question, there are kind staff ready to help you out

Snaz
Australia
6 months using the app
TxtCart replied February 29, 2024

Awesome to hear, glad you are loving the experience thus far!

- TxtCart Team

April 25, 2024

Can't wait for this help turn them abandon carts into sales

DigitalDealHeaven
United Kingdom
3 months using the app
TxtCart replied April 29, 2024

We can't wait either! Hopefully you can update this to include the stats of your ACR efforts :)

- Sara from TxtCart

December 7, 2023

It's been really amazing using TXTCart. It was easy and simple to setup! Plus the support has been awesome as well from the team. The app started working immediately when we connected it and it's great to see our abandon cart potential customers begin to respond to the text messages!

PHXNIX
United States
2 months using the app
TxtCart replied December 8, 2023

Appreciate your review and continued love & support for TxtCart :)

- TxtCart Team

December 5, 2023

I really enjoy the services they provide. If you ever have a question or concerns with billing then Kyle is the right person for the job. I mean great customer services and great at getting the problem resolved. Check out the TxtCart app now.

PROFLY GEAR
United States
7 months using the app
TxtCart replied December 6, 2023

We’re very glad to hear that! Thanks for taking the time to share your feedback! It is much appreciated.

- Sara from TxtCart

December 19, 2023

Its the only SMS app you should think about. I highly recommend their services. For any billing queries or issues, Kyle is your go-to person. Exceptional customer service and effective problem resolution are what you can expect. Don't hesitate to explore the TxtCart app! 5/5 highly recommend.

The Gareeb Store
India
7 months using the app
TxtCart replied December 20, 2023

Appreciate the kind words and testimony. Thanks for valuing our software and customer support and happy holidays!

- Kyle from TxtCart

March 16, 2024

Sara at TXTCart has been incredibly helpful and knowledgeable in assisting me with my inquiries. Her professionalism and dedication to customer service are commendable. She went above and beyond to ensure that all my questions were answered promptly and thoroughly. I greatly appreciate her assistance and would highly recommend her to anyone in need of exceptional customer support. Thank you, Sara, for your outstanding service

Roody ITech L.L.C™
United States
4 months using the app
TxtCart replied March 18, 2024

Really appreciate the kind words and testimony on behalf of Sara and the entire TxtCart SMS Team!!

- Rachel from TxtCart

February 5, 2024

The support is great. Have not used it too much yet but the support is always there. Not outsourced, it's solid support. For $1 a month you would have to be a fool not to have this app recovering carts for you

Shop Cosmora
Canada
10 months using the app
TxtCart replied February 6, 2024

Appreciate the kind words very much!

- TxtCart Team

March 6, 2024

Great customer service! Rachel was very nice. Also, I've used the app for 2 weeks now and already see a 400% ROI.

DREAMWRAP SLEEP
United States
6 months using the app
TxtCart replied March 8, 2024

Amazing results you've gotten in only 2 weeks!! Keep crushing it and we're always here to support your growth.

- Sara from TxtCart