Reviews (198)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue, notably with reports of significant earnings increases shortly after implementation. It's praised for reducing cart abandonment and increasing sales conversions through personalized SMS messages. The app features AI-driven conversational SMS, real-time analytics, and complies with SMS regulations, making it both powerful and reliable. Merchants appreciate the quick setup, customizable platform, and the exceptional customer support noted for its responsiveness and helpfulness.

April 2, 2024

Had an issue getting setup, and their support team took care of everything super quickly. Very friendly and helpful. Excited to see how much revenue lift the live agents/ai can generate for our small business with SMS. I've tried other sms platforms and TxtCart is by far the best one I have used thus far.

Kaytique
United States
7 months using the app
TxtCart replied April 17, 2024

Super glad to hear we were able to quickly resolve any issues you had and get started on immediate revenue lift via the conversational SMS flows.

- Rachel from TxtCart

December 9, 2023

TxtCart:SMS Marketing & AI very easy to set up in your store. They provide step by step instruction, notes and walk through help tutorials for each page. They provide Clear insight to how the implementation & functions of how the application works as well as what is necessary to create an overall positive costumer, end user, Application service. Thus far. TxTCART Customer service has been great and I look forward to working with TXTCart in the coming days to see what Kind of data an revenue will be generated. SO Far Very happy. with the experience. Thank you

Chip Runner Express LLC
United States
10 months using the app
TxtCart replied December 11, 2023

Awesome to hear about your success and input to TxtCart, we value it greatly.

- Sara from TxtCart

January 22, 2024

This was a feature that I was not using as often as I thought I would and due to that I decided to cancel my membership. There was a bit of confusion in the process yet once I as able to get Kyle on line the process turned super easy after that. He listen to my concern and solve it within less than 10 minutes and supplied a credit for once I'm ready to return. Much Appreciated !

T'ea Moss Gel
United States
About 1 year using the app
TxtCart replied January 24, 2024

Very appreciative of the kind words, and glad to have you back with us.

- Kyle from TxtCart

June 4, 2024

The customer support here is unmatched!

KYNGSYX ENSEMBLE
United States
3 months using the app
TxtCart replied June 6, 2024

We really do appreciate the kind words, makes providing great support to merchants like you every day SO worth it. Keep up the great work on your brand.

- Rachel from TxtCart

January 22, 2024

As a new business owner just starting out on Shopify, SMS cart recovery is a no-brainer, zero risk with unlimited upside. The free version of TxtCart provides the perfect solution. As my business grows I can't wait to implement SMS and MMS campaigns to drive more sales.

Dialed In Details
United States
9 months using the app
TxtCart replied January 24, 2024

We appreciate this feedback and review and look forward to growing with you and your business!

- Sara @ TxtCart

November 13, 2024

Excelente atención e interfaz intuitiva. Fácil de configurar

Jovos
United States
1 day using the app
TxtCart replied November 14, 2024

Appreciate the testiment to our ease of use/setup and customer support! look forward to working together to scale your SMS program!

- TxtCart Team

February 26, 2024

Very easy to use. The best part is when you have question, there are kind staff ready to help you out

Snaz
Australia
6 months using the app
TxtCart replied February 29, 2024

Awesome to hear, glad you are loving the experience thus far!

- TxtCart Team

December 7, 2023

It's been really amazing using TXTCart. It was easy and simple to setup! Plus the support has been awesome as well from the team. The app started working immediately when we connected it and it's great to see our abandon cart potential customers begin to respond to the text messages!

PHXNIX
United States
2 months using the app
TxtCart replied December 8, 2023

Appreciate your review and continued love & support for TxtCart :)

- TxtCart Team

December 5, 2023

I really enjoy the services they provide. If you ever have a question or concerns with billing then Kyle is the right person for the job. I mean great customer services and great at getting the problem resolved. Check out the TxtCart app now.

PROFLY GEAR
United States
7 months using the app
TxtCart replied December 6, 2023

We’re very glad to hear that! Thanks for taking the time to share your feedback! It is much appreciated.

- Sara from TxtCart

December 19, 2023

Its the only SMS app you should think about. I highly recommend their services. For any billing queries or issues, Kyle is your go-to person. Exceptional customer service and effective problem resolution are what you can expect. Don't hesitate to explore the TxtCart app! 5/5 highly recommend.

The Gareeb Store
India
7 months using the app
TxtCart replied December 20, 2023

Appreciate the kind words and testimony. Thanks for valuing our software and customer support and happy holidays!

- Kyle from TxtCart