Reviews (234)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue significantly, often noting financial gains within months. It's praised for easy setup, user-friendly integration with Shopify, and effective automated SMS for cart recovery. The AI-driven, conversational SMS technology is highlighted for enhancing customer engagement, alongside responsive and professional customer support. The app also offers comprehensive analytics and ensures SMS regulation compliance.

July 25, 2024

The support staff are intelligent and exceptional. I needed some help with something and effortlessly got it sorted out. 3 quick emails later and my issue was resolved. No lengthy back and fourths.

Unplugged Project
South Africa
8 months using the app
TxtCart replied July 26, 2024

Quick, efficient, and helpful - that’s the name of the game.

- Rachel @ TxtCart

Edited November 19, 2024

Recently installed the app. There are a few setup steps (with great instructions) and the rest is automated. Tested out an abandoned cart and got the text a short time later. Very cool process and looking forward to seeing it in action! Also, great support team with quick response time!!

Cool Gear Pro
United States
4 months using the app
TxtCart replied July 25, 2024

Awesome to hear how seamless the experience, onboarding and results have been! That's certainly what we strive for when providing conversational SMS to our merchants. Let us know if we can improve anything!

- TxtCart Team

July 27, 2024

Really love this apps. Many things availabe in this apps. And customer support awesome

OKOHOKO
United States
2 months using the app
TxtCart replied August 6, 2024

We really appreciate the kind review and hope you get immense value from our app!!

- Sara @ TxtCart

July 24, 2024

Great service, essential for you business because it's really under the radar. 110% recommend this app and shout out to Sara for the quick and easy support when I needed it

CurvCentral
United States
3 months using the app
TxtCart replied July 25, 2024

Greatly appreciate the kind words and noticing how quick/simple it is to get setup. Before you know it, our AI agent is recovering thousands of dollars in abandoned checkouts on autopilot :)

- Sara from TxtCart

July 17, 2024

Quick Response and very helpful

JustCherished
United States
8 months using the app
TxtCart replied July 18, 2024

Thank you so much for taking a chance on us, and we are very pleased with your success. We have lots of resources for you!

Take a look right here: https://www.help.txtcartapp.com/en/

If you have any direct questions you can always jump and chat with our product support.

- TxtCart Team

July 16, 2024

Great and super fast customer service!

Velorio
Finland
8 months using the app
TxtCart replied July 17, 2024

Glad you had such a good experience with the product and team. As always let us know if we can improve on anything or best help your next concern :)

- Sara @ TxtCart

July 17, 2024

good app, responsive team, thanks

Novara
United Kingdom
6 months using the app
TxtCart replied July 18, 2024

Thank you so much for taking a chance on us, and we are very pleased with your success. We have lots of resources for you!

Take a look right here: https://www.help.txtcartapp.com/en/

If you have any direct questions you can always jump and chat with our product support.

- TxtCart Team

August 15, 2024

Kyle was very prompt to our first on boarding call and it's way better talking and working with a person that knows english than the latter. I've personally seen a lot of great results with TxtCart and can't wait to see how they can make my brand Crush!

Hydro Power
United States
1 day using the app
TxtCart replied August 16, 2024

Greatly appreciate the strong testimony and certainly are excited to work together long term!

- TxtCart Team

September 3, 2024

good customer service

ChordPrints
Canada
About 3 hours using the app
TxtCart replied September 6, 2024

Appreciate the kind words and look forward to working together :)

- Sara from TxtCart

July 12, 2024

great support team

Snixxi
United Kingdom
6 months using the app
TxtCart replied July 14, 2024

We appreciate your kind words and review of TxtCart SMS marketing & our awesome support team!

- TxtCart Team