Reviews (283)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue through effective abandoned cart recovery and personalized AI-driven SMS messaging. It's noted for its ease of use, automation features, and seamless Shopify integration. The responsive customer support and compliance with SMS regulations are also appreciated, alongside valuable real-time analytics that enhance customer interactions and sales.

February 17, 2025

Fast and efficient customer service.Roohul was very helpful

Oliiveway
United States
About 1 hour using the app
TxtCart replied February 22, 2025

Thanks so much for your awesome testimonial!

- TxtCart Team

November 29, 2024

Great app, lovely support!

MaxPureCases
United States
About 1 month using the app
TxtCart replied December 4, 2024

Thank you for your testimonial! Very glad to hear of your positive experience with both the app and team. Let us know if there's anything else we can ever help with :)

- ...

October 2, 2024

It really helped conversions and the customer support is super helpful :D

Vulkan™
United States
12 months using the app
TxtCart replied October 9, 2024

Super glad to hear the sms cart recovery is cranking out those extra sales! Stay tuned for some new features dropping soon :)

- Rachel TxtCart

December 30, 2024

fast reply. thank you

Get Hair Growth
United States
About 5 hours using the app
TxtCart replied January 24, 2025

Thanks so much for your awesome testimonial!

- TxtCart Team

Edited October 3, 2024

Fast Response time. I got an accidental charge on my account and they answered all my concerns as well as gave me a refund. The amazing customer service really showed when they informed me about a startup plan I wasn't aware of. So Flexible, so smooth, 100% recommend!

Affinada
Canada
6 months using the app
TxtCart replied September 13, 2024

Glad you had a great experience with the app and our awesome support team!

- Rachel @ TxtCart

September 20, 2024

10/10 Customer Service!

The App Didn't work out for me & my needs, So I un installed it, However I was charged for a subscription before I un-Installed the app, I have Txt Cart a quick call, and they were fast to issue a refund. Fantastic Customer Service. The app just didn't end up working out for me.

Reliable Fleet Service
United States
15 days using the app
TxtCart replied October 3, 2024

Greatly appreciate the kind words!

- Sara @ TxtCart

October 4, 2024

Works really well and the AI to actually have a conversation with the customer to push conversions is amazing!

Professor Pickleball
United States
About 2 months using the app
TxtCart replied October 9, 2024

Amazing to hear! Can't wait to keep generating those subscribers and sales for your brands :)

- TxtCart Team

November 12, 2024

Great service, thanks.

Simple Living Eco
United Kingdom
4 days using the app
TxtCart replied November 14, 2024

We appreciate your feedback/business! Let's crush BFCM!

- Juan @ TxtCart

August 6, 2024

TxtCart has been incredible for us. Within the first 45 days we've been able to add an additional $8,500 in revenue to our bottom line with only a small list of SMS subscribers. Was skeptical to try them out, but have been impressed by functionality and the ease of use. Honestly like a money printer for us and looking forward to seeing how the rest of the year plays out! Definitely recommend.

Gamenetics
United States
About 2 months using the app
TxtCart replied August 7, 2024

Absolutely awesome results and partnership between TxtCart SMS Marketing and Gamenetics. Glad to see you're getting immense value and incremental revenue via our AI-powered ...

October 23, 2024

great customer support

NueBasics
United States
About 2 months using the app
TxtCart replied October 25, 2024

Appreciate you taking the time to leave this review!!

- Roohul @ TxtCart