Reviews (234)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to boost revenue significantly, often noting financial gains within months. It's praised for easy setup, user-friendly integration with Shopify, and effective automated SMS for cart recovery. The AI-driven, conversational SMS technology is highlighted for enhancing customer engagement, alongside responsive and professional customer support. The app also offers comprehensive analytics and ensures SMS regulation compliance.
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I do not recommend this app, without authorization from our store they upgraded the plan and started charging us with no notification. Our team realized this unexpected charge after getting the first invoice.
Hi Team :)
We appreciate you taking the time to share your feedback, and we're sorry to hear about this. We take customer satisfaction seriously and are committed to resolving any issues you may be experiencing.
For context, we sent an email notifying all customers of this pricing change on their accounts over 30 days in advanced. Happy to offer you a refund of the $29.
Great and super fast customer service!
Glad you had such a good experience with the product and team. As always let us know if we can improve on anything or best help your next concern :)
- Sara @ TxtCart
Attentive Customer Service!
Appreciate the review!
- Rachel from TxtCart
Quick Response and very helpful
Thank you so much for taking a chance on us, and we are very pleased with your success. We have lots of resources for you!
Take a look right here: https://www.help.txtcartapp.com/en/
If you have any direct questions you can always jump and chat with our product support.
- TxtCart Team
This was a feature that I was not using as often as I thought I would and due to that I decided to cancel my membership. There was a bit of confusion in the process yet once I as able to get Kyle on line the process turned super easy after that. He listen to my concern and solve it within less than 10 minutes and supplied a credit for once I'm ready to return. Much Appreciated !
Very appreciative of the kind words, and glad to have you back with us.
- Kyle from TxtCart
Had an issue getting setup, and their support team took care of everything super quickly. Very friendly and helpful. Excited to see how much revenue lift the live agents/ai can generate for our small business with SMS. I've tried other sms platforms and TxtCart is by far the best one I have used thus far.
Super glad to hear we were able to quickly resolve any issues you had and get started on immediate revenue lift via the conversational SMS flows.
- Rachel from TxtCart
good app, responsive team, thanks
Thank you so much for taking a chance on us, and we are very pleased with your success. We have lots of resources for you!
Take a look right here: https://www.help.txtcartapp.com/en/
If you have any direct questions you can always jump and chat with our product support.
- TxtCart Team
TxtCart seamlessly integrates with my store, allowing me to recover abandoned carts through personalized SMS alerts and follow-ups. The results have been impressive!
Love that the results have fired off RIGHT away, just as intended, it's awesome to see those abandoned checkouts get recovered in REAL-TIME.
- Sara @ TxtCart
good customer service
Appreciate the kind words and look forward to working together :)
- Sara from TxtCart
As a new business owner just starting out on Shopify, SMS cart recovery is a no-brainer, zero risk with unlimited upside. The free version of TxtCart provides the perfect solution. As my business grows I can't wait to implement SMS and MMS campaigns to drive more sales.
We appreciate this feedback and review and look forward to growing with you and your business!
- Sara @ TxtCart