Reviews (190)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to boost revenue, notably with reports of significant earnings increases shortly after implementation. It's praised for reducing cart abandonment and increasing sales conversions through personalized SMS messages. The app features AI-driven conversational SMS, real-time analytics, and complies with SMS regulations, making it both powerful and reliable. Merchants appreciate the quick setup, customizable platform, and the exceptional customer support noted for its responsiveness and helpfulness.
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This app is an absolute game changer! My conversion rate has more that tripled in less than 24 hours with the text messaging to the customers.
Love the testimony and positive results! Keep crushing it!
- Sara from TxtCart
Great customer service! sorted some issues out really quickly and has been a pleasure working with them! would recommended.
So glad we got you all sorted and you're all set to make sales and revenue with conversational sms marketing and cart recovery :))
- Kyle from TxtCart
So far this app is crushing it for my Shopify store. Recovered 128 subscribers today and the AI is having full blown conversations with customers to convert more sales. This just blew SMS Bump out of the water for me. No more credit loading and custom building. Conversational texting is the only way and set up took 1 minute. Simple, efficient and making me a ton of money. Thank you
So stoked to hear the early success you’re getting and look forward to continuing to work together and further improve the product for awesome brands like yourself!
- Kyle @ TxtCart
TxtCart this app really amazing The support was very helpful. I recommend anyone for entrepreneur that want to grow their Shopify store revenue
Really appreciate the strong testament of what we're doing here at TxtCart for entrepreneurs of all sizes!
- TxtCart Team
The app is not yet ready for UK market so cannot complete the set up or use. The expected launch date for UK keeps getting pushed back each month so all very frustrating and a total waste of time. Received an interesting email about our review too - but I'll leave shopify to deal with that......
We appreciate your feedback and regret to hear about the challenges you've faced with our app. I assure you that we take such matters seriously, and I would like to address your concerns promptly.
Regarding the UK operations this feature is now LIVE as of 11/25.
Pertaining to your two charges, as promised, we had delivered you full refunds of both amounts no questions asked. It is a shame that you resort to defamation and spreading lies about how a business conducts itself and we will be further investigating this matter.
We are committed to transparency and accountability in our operations, and we would appreciate the same from you.
If you have any additional details or specific information that could assist us in resolving your case efficiently, please do not hesitate to share them.
15% of the lost sale if you get it back - Plus monthly subscription - Plus extra charge for AU phone number. ummmm whats left for us? NOTHING!
Clever concept. But very over priced.
Replying to your reply:
The app didnt give any other options other than saying 15% will be taken on a successful sale. You only Just emailed me with a claim i made a malicious claim. Totally ludicrous. Your prices are not clearly upfront otherwise we would not of installed it. Your aggressive manner in handling this in your email speaks for itself. Look at everyone else saying the same thing on 1 stars! Lower your rate to say 5% and then you won't get this type of review. Bye bye
Hi Team :)
We appreciate you taking the time to share your feedback, and we're sorry to hear about the challenges you've faced. We take customer satisfaction seriously and are committed to resolving any issues you may be experiencing.
It's important to note that Shopify takes up to 24 hours to publish reviews, after your review was submitted, we made several attempts to reach you to address your concerns/issues with TxtCart. However, it seems that our messages have been overlooked.
We would like to confirm that we do have multiple different plans priced at different levels to service merchants of different sizes. These plans rev share scale down as you upgrade. If 15% doesn't allow for profit due to your margins, then perhaps one of our plans offering 5% does? In any event, we offer a 14-day risk FREE trial to see how the conversational SMS platform powered by TxtCart can serve you. To swiftly resolve this matter, we encourage you to contact our dedicated support team at support@txtcartapp.com. They are ready to assist you and ensure your experience with TxtCart is seamless.
Thank you for your understanding, and we look forward to helping you get the most out of our app in the future, should you return :)
TxtCart Team
Great customer support so far. They have live chat. The onboarding is pretty straightforward, you don't have to do much work, 80% is already set up.
We appreciate your testimony!
- TxtCart Support
I'm new to e-commerce and the people at txtcart are friendly, patient, knowledgeable, and helpful! I look forward to working with them long term
Awesome testimony, thanks so much for the kind words! Happy holidays!
- TxtCart Team
Customer support are very good and professional. Amazing app! LOVE THIS APP!!
We greatly appreciate the positive review and testimony to our support and app success.
- Rachel from TxtCart
Fantastic customer support so far, Rachel helped me setup everything with ease!
Looking forward to results now!
So glad you valued the customer support and we are so excited to generate you additional revenue thru conversational SMS marketing and checkout recovery :))
- TxtCart Team