Reviews (190)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to boost revenue, notably with reports of significant earnings increases shortly after implementation. It's praised for reducing cart abandonment and increasing sales conversions through personalized SMS messages. The app features AI-driven conversational SMS, real-time analytics, and complies with SMS regulations, making it both powerful and reliable. Merchants appreciate the quick setup, customizable platform, and the exceptional customer support noted for its responsiveness and helpfulness.
Refine
-
By rating
It really helped conversions and the customer support is super helpful :D
Super glad to hear the sms cart recovery is cranking out those extra sales! Stay tuned for some new features dropping soon :)
- Rachel TxtCart
Great App wish it had more features.
Thanks so much! Heard your feedback and we are working on a bunch of new exciting features to help make your store more sales!!
- Juan Head of Support
Fast Response time. I got an accidental charge on my account and they answered all my concerns as well as gave me a refund. The amazing customer service really showed when they informed me about a startup plan I wasn't aware of. So Flexible, so smooth, 100% recommend!
Glad you had a great experience with the app and our awesome support team!
- Rachel @ TxtCart
Great support teamWish their app was still "free + usage" but they changed it and it wasn't brought up to me :( so i got charged 3x...but never the less the support team was there to help when i needed them to resolve so good service for sure like probably the best i've encountered on shopify thanks guys will continue to use app in like 3-4 months.. hope the price drops a little though cause that would've had me keep it. Like one app i have is charging $7.99 + Usage and i haven't deleted even when i don't use them and thus far i've ended up paying them hundreds in subscription and then thousands for usage when i do use them..but anything over $10/mo i pretty much delete or find different new comer app.
Glad to hear you value our customer support! look forward to continuing the relationship in the future :)
- TxtCart Team
Works really well and the AI to actually have a conversation with the customer to push conversions is amazing!
Amazing to hear! Can't wait to keep generating those subscribers and sales for your brands :)
- TxtCart Team
Other companies require you to have a high level of marketing and tech knowledge to get their SMS marketing platform to work. TxtCart Just works! setting up my first campaign was a breeze and I have not looked back ever sense.
Awesome to hear! Let us know how else we can improve. Look forward to continuing to work together.
- TxtCart Team
I had an excellent experience with Kyle from TxtCart! He took the time to walk me through the app, explaining all its features in a clear and detailed way. His expertise and patience were much appreciated, and I now feel confident using the platform to enhance my business. Great customer support.
Glad you had such a great experience and we greatly appreciate your business!
- TxtCart Team
Love the app, support is really kind and professional and they respond really fast throught the whole day.
Deff recommend it
Greatly appreciate your support and business! Look forward to a long standing partnership with TxtCart SMS :)
- Juan @ TxtCart
Good
Very good to hear. Let us know if we can improve on anything overall!
- Ari from TxtCart
10/10 Customer Service!
The App Didn't work out for me & my needs, So I un installed it, However I was charged for a subscription before I un-Installed the app, I have Txt Cart a quick call, and they were fast to issue a refund. Fantastic Customer Service. The app just didn't end up working out for me.
Greatly appreciate the kind words!
- Sara @ TxtCart