Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 19, 2020

I put a video on my store and now want to delete it and the video is gone but the big huge space is still on my store where it was. How the heck do you get that off ??

Hallie Collins
United States
20 days using the app
Typito, Inc. replied February 20, 2020

I am really sorry for the unintended inconvenience. Looks like it might be the issue with the way Shopify settings works with video on website. Did you download the video from Typito and upload it? I will be happy to see how best to resolve this issue.

I am reaching out to you over email - Tejaswi from Typito