AI Search & Product Filter |SB , 526 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable features such as color and size filters, and the ability to sort collections by custom metafields. It integrates well with store designs and supports specific metadata edits. The app offers valuable search query analytics and maintains website speed even with large inventories. Many merchants commend the responsive customer service, noting the real-time support and quick assistance with customizations and issues. It's particularly recommended for stores with a large number of products.
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Super impressed with the app, it's easy to install and navigate. It actually has more features than I realised such as 'preview' and a 'load more' function which is a real bonus. The customer service has been impeccable, they have helped me make all the necessary tweaks to the app's appearance / running with no problem and have dealt with every request immediately. So far it's definitely one of the best Shopify apps we've used.
This app is really amazing- by far the best search and filter option available at the moment. Super fast/responsive design and it is easily customizable. Highly recommend!
This app is great and very easy to use and customise to suit brand colours etc. The support team is amazing and very quick to respond. I highly recommend this app. Thank you!
Not happy at all with this app!! Like many other 1-star reviews - this app broke my theme. Once I downloaded the app, instead of all my items being categorized in the correct collections, every item on my website was grouped into one collection. My website would refresh after about 5 seconds and then correct itself. After I uninstalled the app, it still was somehow connected to my websites theme. I had to reach out to Shopify, and they escalated my issue to their development team because it wasn't an easy fix. Then I reached out to the Developer of the app, and they had to be the ones to fix the issue. Just be cautious when downloading this app!
Great and quick support in the installation process. The app looks really great on the shop. It fits very well into our design and has good options for filtering and selecting. Looking forward to working with it
Thank you for sharing your kind words with us. It means a lot to us and our entire team! We always strive to provide our customers with products and services that meet and even exceed their expectations.
Super fast response and always help with exactly what I need. The perfect solution to my theme!
Very good customer support and the functions I need so far are working fine. Metafields are easy to include into filtering and sorting.
experienced a few minor issues and contacted the developers. They were extremely fast in response and correction. Very impressive! The function of this filter is also top notch. Perfect app to filter big inventories
Your app was good, but with the support you provide, it is no more the case! sent an email to Hazel from your team wit hno response! Not even an automatic reply! Also, I feel there is a lack of communication within your team. It is also not a good practice to showcase emails sent to you to the public! Your app and service is far below average. I would like to honestly share my experience with this app. I strongly advise you, as a customer, to install another app! The support is a disaster! I duplicated the theme and installed it, then I had a problem with some weird links in the header. I asked support, but tey are not responsive and pretend it is not coming from the app! Now that I completely deleted it, my store is back to normal. They are not transparent with their clients as they do not show you the number of products per plan. It is really bad that shopify does not support reviews with pictures! I just deinstalled the app! For the first plan (1899 USD/month), you pay for 30000 products, which is too expensive! also, for 18,99 USD you pay for 500 products which is rediculous. Other apps provide more with a cheaper price! My advice: Do not install this app! I spent exactly 7 minutes to write this review, although I have plenty of tasks to finalize. I hope the 7 minutes spent will save time to others businesses.
UPDATE: We do not have any member with Hazel name. We received only one email from you requesting to use color pickers and no mention about links. Plz double check? I guess another app had the issue with your site. It's sad and unfair that we received 1* caused by another app's issues
Hello,
I'm sorry to hear that. I want to make sure that we are on the same page. Here is what we received from your reply from our warmly welcome email:
"Hello Nancy,
Your app is good, but I would like to fix the problems that came from
automatic setup in mobile and desktop view. Please have a look at this:
https://da*****.com/collections/all
I would like to have a color picker instead of checkboxes please.
Thank you in advance for your valuable support."
I did not see you mention about the weird links in your email. And our agent replied to your messages within 1-2 mins. Could you double check? If we had a chance to check your theme, we can fix that at no cost even if we do not cause that.
Our app is more expensive than other apps as it has many advanced features and it's premium. To handle large stores 300k items we need to put them on bare-mental clusters to ensure performance and the cost for that infrastructure and IT staffs to manage that is not cheap. I feel bad to have the 1* just for the price :(
Look forward to hearing from you.
I have been working on my Shopify site for several years now and every app I download, I have a difficult time getting the support I need or any support at all. I have to say that the developers of this app have changed all that! I had a question and not only did they help me right away but they even worked with me to change things a bit to get what I wanted. I was absolutely amazed! I am so very grateful that I have discovered this app and the wonderful support that comes with it. And the app is also very easy to use and intuitive and I'm not smart about this at all. I'm a maker and designer, and so computer skills are not my strong suit so apps like this with staff like this make my time on the computer pleasant and bearable! Thank you so very much for going above and beyond. Your app is going to really help my customers get to the products they want quickly and create better conversion! Thank you for being awesome! I will be sure to check out other things you make :)