LaunchX ‑ Under Construction

LaunchX ‑ Under Construction

Reviews (53)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
    46
  • 8% of ratings are 4 stars
    4
  • 2% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants appreciate this app for creating engaging "coming soon" pages, aiding in customer retention during store updates. It supports email collection and early sign-ups, boosting pre-launch sales with features like Klaviyo integration and social media icons. The customization options align well with brand identities, and the setup is straightforward. Customer support is highlighted for its quick and helpful responses, ensuring smooth functionality and performance.

April 5, 2023

Tried to unisnstall this app. Still making site not load and gives an error page. I am not sure how to fix this but the site can not load

Sea Love Portsmouth
United States
3 months using the app
Identixweb Limited replied April 5, 2023

Hello 👋🏻 there! I hope you are well.
I have checked the conversations with you but didn't find anything. So I request you to send us an email or do a live chat from the app or from the website for a quick solution.
support@identixweb.com
Anyway, I checked your website and it looks fine to me.

Edited January 31, 2019

Can you give minus stars? Spent a few hours setting my landing page up, followed all the instructions and then it doesn't work - just gives a 404 and a blank page on my site. Tried speaking to the developers on their "live chat", they just said they didn't know what was happening and hung up. I emailed them several times and no reply. Gurus from shopify said it's definitely an app problem. Don't waste your time with this app - their support is non existent and it doesn't work!

FourTwenTea
United Kingdom
6 days using the app
Identixweb Limited replied April 12, 2019

Hi Jemma,

I had looked back and went through the emails and live chat histories, I found that we aren't able to solve your issue at that time and I'm really very sorry about that.

I would be pleased if you give us ane chance to express our service you again and we promise that this time you will be happy with it.

Let me know your thoughts.