File Upload by Uploadery

Don't make the same mistake I made going with this app over the countless others that are sooooo much better then this and less expensive. I made the costly mistake of trusting this app for my store and had countless option sets which took a long time to set up. 1st off, they lack the functionality to edit your order in the cart which literally every OTHER options app offers and they charge you extra if you want to allow customers to upload their files which is a basic functionality for other options apps. The biggest issue I have with this app is the lack of support and transparency. There was recent an update with shopify that made this app not function properly, but they decided to not tell their users. This ended up costing me $1000's of dollars in sales since customers couldn't even add to their cart, the only reason i knew was because i started to get customer complaints. When i reached out to them, they ended up saying that it was due to shopify making an update and that they weren't able to do anything about it. I reached out to shopify, and they did confirm that they performed an update to their api's which is common but that all apps are made aware of any type of updates weeks or months in advance so they can properly update their apps to not have any issues. The fact that infinite options has as many downloads as they have you would expect them to at least tell you that they will not be able to function the way they were, but no they decided to omit that information and just wait until users noticed. Their support team is literally a joke, if you're reading this go check out all the other options like hulk, globo, avis, and various others that are less expensive but offer wayyyy better functionality, the difference is not even close. I wish i would have never installed this app and saved myself the countless hours of having to migrate to a different app, let alone the thousands of dollars that this app ended costing me by not working as it should've. I hope that my post helps at least 1 person not make the same mistake that i made and chooses to offer their product options with an actual reliable app.

Terrible app. Was stuck on upload for dozens of customers including myself when testing it after realising i lost out on a lot of money thanks to this.

Does not work with Facebook browser (including links from messenger) which is key to my business advertising & where I communicate with most of my customers, this app not working through Facebook browser is why I stopped developing my website, although I have kept it running for a year hoping that you'd add facebook browser support but nope... not even a pop up message asking customers to use their default browser has been implemented in all of this time... & since I can find no suitable affordable alternative this issue for me is literally business destroying so cheers!...

*Avoid this app if you advertise using Facebook, post links on Facebook including a link on a business page, communicate to customers VIA messenger or do similar VIA instagram...

I never received any info from this company but because I forgot to uninstall this worthless app I have been charged month after month!!

So far it's a great idea but they have no supplier to send their files to do the prints

App does not work with third-party page builders and absolutely terrible customer service. DO NOT USE IF YOU WANT TO HAVE THIRD-PARTY PAGE BUILDERS. Also terrible customer service, I reached out about an issue with having the upload container not show up on my GemPages Homepage, the 'support' team in short said it wasn't their problem then didn't respond.

Terrible app and no navigation at all as to what you have to do to install it. Really hard to even get started