Uploadery , 393 reviews

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration, ease of installation, and user-friendly interface. They value the feature that allows customers to upload their own photos, which reportedly boosts sales. The customer service is praised for its quick and efficient responses, with the support team even offering installation assistance. The app's Expert Install Service is also appreciated for helping with minor tweaks. Merchants commend the app for its robust functionality, flexibility, and value for money. Features like larger file size support, image preview, and simplifying the process of adding an image to an order are also well-received.

April 2, 2018

Does not work with Facebook browser (including links from messenger) which is key to my business advertising & where I communicate with most of my customers, this app not working through Facebook browser is why I stopped developing my website, although I have kept it running for a year hoping that you'd add facebook browser support but nope... not even a pop up message asking customers to use their default browser has been implemented in all of this time... & since I can find no suitable affordable alternative this issue for me is literally business destroying so cheers!...

*Avoid this app if you advertise using Facebook, post links on Facebook including a link on a business page, communicate to customers VIA messenger or do similar VIA instagram...

Ls Printing Services
United Kingdom
Over 1 year using the app
June 15, 2018

I never received any info from this company but because I forgot to uninstall this worthless app I have been charged month after month!!

Bibbidi Bling
United States
7 months using the app
April 25, 2017

So far it's a great idea but they have no supplier to send their files to do the prints

Ruffntough Com
United States
About 2 months using the app
September 18, 2021

App does not work with third-party page builders and absolutely terrible customer service. DO NOT USE IF YOU WANT TO HAVE THIRD-PARTY PAGE BUILDERS. Also terrible customer service, I reached out about an issue with having the upload container not show up on my GemPages Homepage, the 'support' team in short said it wasn't their problem then didn't respond.

ThermoHealth
United States
13 days using the app
April 19, 2020

Terrible app and no navigation at all as to what you have to do to install it. Really hard to even get started

Diversion Automotive
United Kingdom
5 days using the app
ShopPad Inc. replied April 19, 2020

Hello Andrew,

Our team offers a free Expert Installation Service on the top right of the Uploadery dashboard.

Just click to request the service, follow the prompts and will be happy to get started. I have also sent a collaborator's request so we can help.

Thanks,
-Annette (Director of Customer Success)