Reviews (86)

Overall rating
4
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for handling customizable product orders, particularly praising its user-friendly interface for features like photo uploading and cropping. They appreciate the customizable upload button that aligns with their store's theme and note the app's reliability and fast performance. The responsive customer support, often involving direct interactions with developers for custom solutions, is also highlighted as a key benefit.

April 24, 2023

Amazing customer service! The app works great and the team is so helpful. We needed something custom and they over delivered. I highly recommend this app

Shop Home Med
United States
26 days using the app
July 31, 2024

I am more than satisfied. They helpd me immediately and didn't give up till they found a solution for my problem. Amazing support service, amazing app. I recommend it! :)

Vividly
Hungary
23 days using the app
May 13, 2022

The Support from these guys was off the charts - phenomenal. Thank you for being a fantastic business partner.

I-LIVE-ON CORPORATION
United States
15 days using the app
Edited March 6, 2020

I run an online printing lab. Uploadkit is an efficient app to allow clients to upload large size files with more flexibility and even better pricing compared to the one I used. During the switch I had some file size and bilingual issues, and Toby helped me to solve all the issues. Overall great app with fantastic support. I'm happy that I made the switch.

瑋思影像|Metal Print Studio
Taiwan
14 days using the app
November 24, 2021

The app is really effective, easy to use and the customer service is fantastic! They helped me to customize the button on my product page, just perfect.

Pépouze
France
12 days using the app
October 19, 2020

We used this app after our old one started to give us problems. We were blown away by the design, the functionality, and the responsiveness and helpfulness of the support team. We couldn't be happier with this app.

Plak That
United States
10 days using the app
November 12, 2020

This app does exactly what I was looking for! The support is above excellent!! There were some styling issues in my theme which screwed up the file uploading popup, but the devs helped me with that and solved the issue in no time! Thank you!!

Adventures of Rubi
Hungary
10 days using the app
April 16, 2019

Our business and website is 100% about offering our customers the ability to customize their products. We've gone through several ways to receive customer's artwork and files and have always had challenges.

We have use various apps and tools to try and receive customer files via our Shopify store. Our implementation was working but I always felt it could be better. Thankfully, I keep looking for a better file upload app and ran across UploadKit.

The app installation was very straightforward no glitches, no code for me to write or insert, it just installed easy. The app controls are also very intuitive and easy to modify. I'd say that the app as designed would serve the need of 99% of store owners without any additional configuration required.

We happen to be that 1% that has very specific rules, requirements and design guidelines that required us to need the app to behave slightly different. We use a lot of apps, some developers are terrible responders, some are average, some are great. Toby and the team at Upload Kit truly deserve another classification: EPIC!
Every question, request, curveball that we threw at them was met with a kind, thoughtful, quick response & solution. Every need fulfilled. The bar has been raised for other app developers.

As for the UploadKit app functionality, we are only scratching the surface but my initial impression is that it is very intuitive and has that perfect balance of features artfully designed so that the user experience is simple, obvious.

If you need to receive files from your customers, look no further than UploadKit. It is the best option without question.

--John
BoardLams.com

BoardLams.com
United States
7 days using the app
UploadKit replied April 16, 2019

👍Thanks so much John -- it's been a pleasure working with you... and you've inspired some new features coming very soon!

October 21, 2020

This app works great. Thanks to Toby, Jeff and Brian for adjusting everything to my needs! Support reply is very quick. Integration of links to the uploaded images of an order in automatic emails is very easy and very handy.

senator®
Germany
7 days using the app
May 28, 2019

I was looking for a good photo uploader app, checked a few apps before this one and I have to say this one is the best! it has many options for the customers to choose from. installation was fast and without code stuff. and when I needed adjustment, customer service was super fast and reliable.
Plus, it is not expansive at all!
Highly recommend it!

Art Your Cat
Israel
7 days using the app