Reviews (7)

Overall rating
3.7
Counts per rating level
  • 71% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 14% of ratings are 2 stars
  • 14% of ratings are 1 stars
January 24, 2024

I used the app to upload several thousand images and will be using it going forward. When I was not sure of something I asked, and the team was quick to respond and clarify. They also helped me by making some tweaks to get the app to work in my situation. The FTP option was great and really helped make the process simple and fast.

In summary an Excellent App and Excellent Support with a pricing structure that is reasonable. Thank you Uploado!

Theia Corporation
United States
About 2 months using the app
Go Code replied January 29, 2024

Thank you Theia Corporation for your review - we're thankful for merchants like you who improve Uploado with your great suggestions!

We're so happy you like the FTP option to make uploading even faster and more flexible!

Wishing you all the best with your store! 💍💎 

March 24, 2024

DO NOT USE AT ALL IF U HAVE OVER 100 PRODUCTS THIS IS FOR TINY SHOPIFY STORES,
IT DUPLICATES EVERYTHING IT TAKES FAR TO LONG TO UPLOAD IM TALKING 24 HOURS SLOW AND ONLY DONE 75 PRODUCTS. I EMAIL A GUY CALL STEVE AND ITS LIKE HES BLAMING ME LOL WHEN ITS CLEAR THERE SOFTWARE DOES NOT WORK FOR LARGE STORES AND IT SHOULD BE MADE CLEAR THEY GAVE ME 3GB STORAGE ON THERE FTP I TOLD THEM ILL NEED AROUND 20-25 THEY TOLD ME USE GOOGLE DRIVE
DONE THAT AND ITS EVEN SLOWER TO SYNC. IVE ASKED TO CANCLE DUE TO THE FACT IT DOES NOT WORK ITS AS SIMPLE AS THAT YES ITS FINE FOR STORES OF UPVTO 100 PRODUCTS BUT EVEN THEN BE PREPARED TO WAIT 24 HOURS FOR THEM TO SYNC...

DON'T LET STEVE TRY MAKE U THINK ITS YOUR FAULT ITS NOT IM A COMPUTER TECHNICIAN AND THIS APP SIMPLY DOES NOT WORK FO LARGE COMPANIES DO NOT I MEAN DO NOT BUY THIS APP IF U HAVE MORE THAN 100 PRODUCTS IN YOUR STORE

THE OTHER 5 REVIEWS ARE OBVIOUSLY FROM STEVE HIM SELF REGARDING HOW MANY IMAGES THEY UPLOADED AS I HAVE PROOF THIS APP DOES NOT WORK I HAVE DOCUMENTED EVERY CONVO AND SCREENSHOTTED EVERY HOUR TO SHOW PROGRESS SO PEASE IGNORE THESE FAKE REVIEWS ON HERE

IT DOES NOT DOES NOT WORK FOR LARGE STORES AND TO JUST A BIT OF COMMON SENSE TELLS YOU YOU CANT AS THEY ONLY PRIDE 3GB STORAGE WITH NO WAY OF INCREASING IT LOL AND NO WAY THEY HAVE DONE THIS FROM GOOGLE DRIVE THAT MANY IMAGES WOULD TAKE OVER A FULL TERM EASILY

THE FURNITURE TREND
United Kingdom
2 days using the app
Go Code replied March 25, 2024

Hi Furniture Trend,

Our website (https://gocode.com.au/uploado/ftp-server/) clearly states that our (complimentary) FTP site for Uploado users have a 3GB limit. You've already greatly exceeded that by using 5.9GB, but you want 25GB. We provide our FTP site as an improvement in performance over using Google Drive which is our app's other mode of operation. Just to explain to you, an *advanced* (self-proclaimed in your emails) computer technician, this means using Google Drive would therefore be slower. And yet when you switch to using Google Drive, you complain about performance?

You complain bitterly about our app, but instead of uninstalling it, you then willingly, *manually* make an even *larger* purchase, for even *more* uploads!  This is even after we explain that all purchases are subject to our Terms & Conditions (https://gocode.com.au/uploado/terms-conditions/), and are non-refundable, especially for change of mind, by the Australian Consumer Law under which we operate. To be clear, these T & Cs are a requirement for our app to be listed in the Shopify store, and Shopify has no objection to them. And you demand a refund?

Your actions are so utterly opposed to your words. If you hate our app so much, why did you then make a subsequent purchase of even *more* than the initial amount? Could it be because our app was actually useful to you? Are you trying to get away with not paying for it by demanding your money back? Your actions speak louder than your words.

You use Uploado to upload images that are 50-60 megapixels, causing our server to crash, yet when we ask you to scale your images to 20 megapixels (Shopify's limit) you give us this nasty review. Our T & Cs state that "if you have insisted on having our Service provided in a particular way, against our usage instructions", you are not entitled for a refund.

Did you use your 100 free uploads before making a purchase? No at all. You made the app purchase, *before* completing even a single upload. If you did try our app first, you would have been able to judge how it would perform for your situation, *before* you paid, as a wiser merchant would do.

Did you, an advanced computer technician, RTFM (Read the Fine Manual) of our extensive instructions and warnings? (https://gocode.com.au/uploado/instructions/) Clearly not because you started using our app without knowing how to use it and got yourself in a mess. Thanks for your offer of "I even maybe able to help u solve you (sic) issues" but we'll wait until you learn to follow instructions. We just had a merchant install, upload and purchase, without any assistance from us. If you have any questions, just ask, nicely, please. Our customer support is always ready to help you.

You accuse us of fake reviews - we challenge you to back up your claims. Prove to the Shopify community and the readers of our response that our reviews are fake. Otherwise, *you* are the liar. Speaking about lying, you actually *are* a liar. You literally confess and assert that you are a liar. In your emails accusing us of lying, you state "u can not lie to a lier (sic)." If you now deny that you are a "lier (sic)", that makes you ... a liar. We eagerly await your proof that our reviews are fake, you self-proclaimed liar. Please feel free to update your review with an apology, if you are man enough to.

Also, a word of advice to you the self-proclaimed advanced computer techician: YOUR CAPS LOCK SEEMS TO BE STUCK. It's usually labelled "Caps" and is located at the left of your keyboard. If you can't find it on the left, try your other left. Please learn to communicate in a less shouty tone. It's considered bad manners. Learn manners. Learn to spell. Perhaps even learn some punctuation. You just might get further in life.

You abuse our customer support staff, Steve, who is trying to help you: "WHAT THE FUCK ARE U PLAYING AT STEVE". Is this really the way to interact with a fellow human, that you have never met, on the other side of the world, from all the way in the UK, who always courteously responded, even on a Sunday evening? Steve even patiently explained to you, the advanced computer technician, that your request to "please jut (sic) remove me from your software" could not be done as you had to uninstall our app yourself. Yet, you see it fit to abuse him.

BTW Our support is *that* good ⭐ that we are even civil to people who behave like this. 

To the reader of this review: 

How would you characterize our (so-called) advanced computer technician who declares himself as a liar?

We speak to the international community of future users of Uploado - let us know your answer in the language of your choice. Better yet, install Uploado and try it for yourself.

The sad fact is that we live in a world where monkeys angrily bash on keyboards, but please read our other reviews and you can judge for yourself.

Can you really think this is a fair review? Can you actually believe Furniture Trend? Or is he, as they say here, full of __it.

To the reviewer from Furniture Trend:

Let this review remain at your own peril. It is a testament to all your future customers as to the rock-bottom expectations of dealing with Furniture Trend. 

We don't know you as person, but you lash out with such agression and rage over a Shopify app. For your own sake and people around you, and since you have been so generous to offer us so much unsolicited advice, we feel compelled to return your favour: Get. Help. Now.

We wish we could offer you psychological or even psychiatric help. But alas, we only offer Uploado - the easy and cost-effective way to bulk upload images to your Shopify store! 👍🕶💪

April 5, 2022

This app is a lifesaver. We needed to upload a huge batch of images and this app worked like perfectly. This was the ONLY solution that didn't have monthly fees and was a pay-as-you go model — and was reasonable. We did in :30 minute would have taken days. The UI is easy and the integration with Shopify is seamless. A+ for this app.

Foto Sushi
United States
Over 2 years using the app
Go Code replied June 15, 2022

Thanks very much Jon! 😃 It was a pleasure to help you out. We do our best to make it simple and easy with our app. Plus we believe in pricing 💰 that benefits merchants. We’re always here if you need support; all the best 🚀 with your store!

April 6, 2023

Fantastic app, huge time saver. I alway import batches of 50+ Products through Excel Import. Manually assigning images to the imported products would cost me hours. With uploado all I have to do is, name the product pictures properly (SKU and order numbe) and hit assign in uploado. Done. Also the support is fantastic, Steve is fast and responsive. This app is worth every cent!

RetroShirts.ch - Vintage Fussball Shirts
Switzerland
4 months using the app
Go Code replied April 17, 2023

Thanks very much RetroShirts.ch! It was a pleasure to help you easily get your product images into your store. Your input has helped bring Uploado to the next level. All the best with your store ! ⚽👕

Edited March 12, 2023

I wish I could give this app more than 5 stars! I absolutely love it. We have a massive mission of photographing, cataloguing and uploading 5000+ physical products to our new shopify store. With each product requiring minimum 5 photos. Without this app and the support from Steve and the team at GoCode, this would not be possible. Not only does the app solve lots of our problems out of the box, but in using it we made some suggestions and the development team was able to add them within a few days. Next level. I cannot express how grateful we are for Uploado and the team at GoCode. Thankyou again we really appreciate you!

MPerformance.parts
Australia
27 days using the app
Go Code replied April 5, 2023

It's our pleasure to work with Mitch! We take pride in taking into account merchants' workflow and constantly improving Uploado. Wishing MPerformance.parts all the best ! 🏎️🏁

November 10, 2023

I needed to get over 15000 images uploaded for launching our store and had a very mixed experience with other bulk upload apps crashing with large uploads so gave Uploado a try. It has been a life saver for us! It makes it fairly simple to bulk upload images and I appreciate the usage based charges vs a monthly fee. It also has options to replace or skip existing images which another app did not have and made a mess when we tried it. We had a minor issue when pushing a few thousand images through in one batch and the support was very quick to resolve it it and very helpful. Thank you!

InterCity Trains and Hobbies
Canada
19 days using the app
Go Code replied November 14, 2023

Thank you InterCity Trains and Hobbies for improving Uploado with your feedback!

We're so grateful that you've tried other apps and yet chose Uploado to upload 15,000+ product images! We're developing Uploado to be even better - stay tuned for upgrades down the track 🚅 ! All the best with your store!

May 4, 2023

Unfortunately not a good app to use. Its Complicated and not intuitive.
and its not free to try. Not a ton of bulk upload apps out there, but this one doesnt cut mustard.

chefmaster
United States
15 minutes using the app
Go Code replied May 8, 2023

Hi chefmaster,

While you are entitled to your opinions, let's establish some facts:

- Uploado offers 100 free uploads without any obligation to pay. Uploado passed Shopify's stringent review in order to to be listed in the App Store. On installation, Uploado displays a message box that literally states that you have 100 free uploads. The statement "its not free to try" is incorrect and clearly false. We invite you, chefmaster, to correct yourself.

- For Uploado to work, products SKUs are required to be matched to product images. As your products don't have SKUs, please don't use my app. This is documented in the instructions in our app and on our website. Uploado does not proceed further if SKUs are not assigned to your products. An error message reporting this was displayed and you took no action to rectify this.

- We take pride in our high level of support, regardless of which plan merchants are on, even if it is the free plan. Our 5 star reviews are testimony to the lengths we go to to support merchants. We can easily be contacted via links in the app, Shopify App Store, or our website. In your 15 minutes of using Uploado, even if you failed to understand that SKU error, you have chosen to not even contact us, but instead have chosen to to use your time to write a negative review.

These facts are based on our usage logs.

Merchants from every continent in the world have paid for Uploado. Readers of this review can see Uploado in action in our 1.5 minute YouTube demo and judge it's ease of use for themselves. If you have specific suggestions or constructive criticism, we will be glad to hear from you. That is how we have been continually improving Uploado.

We invite readers of this review to try Uploado for themselves, and disregard this review as it gets basic facts wrong, as the merchant has ignored error messages and usage instructions, and has simply not even bothered to reach out to us.

Our mission continues to be to help merchants achieve success by uploading product images to their store.

Regardless, we wish you, chefmaster, all the best with your store.