UpOrder (formerly Spently)

UpOrder (formerly Spently)

Pricing
Free to install. Additional charges may apply.
Rating
4.6 (582)
Developer
Pantastic

Customize transactional emails with your brand to increase repeat purchases.

UpOrder increases repeat purchases using your most valuable email channel—Shopify email notifications. This includes your Order Confirmations, Shipping Updates, Account Welcomes, and 25 more emails that Shopify sends on your behalf. Go from basic Shopify email notifications to fully branded email templates that include product recommendations and dynamic discounts that spark urgency to increase post-purchase sales.

UpOrder increases repeat purchases using your most valuable email channel—Shopify email notifications. This includes your Order Confirmations, Shipping Updates, Account Welcomes, and 25 more emails that Shopify sends on your behalf. Go from basic Shopify email notifications to fully branded email templates that include product recommendations and dynamic discounts that spark urgency to increase post-purchase sales. more
  • Add product recommendations based on purchases or a collection of products
  • Create unique discounts in each email that drive urgency
  • Customize Shopify notification emails to be fully branded
  • Drag-and-drop email designer—no coding skills needed
  • Track email performance and ROI from your email notifications

Campaign types

Abandoned cart, Discounts, Upsell emails, Welcome emails

Managing campaigns

Analytics, Bulk editing, Custom code, Custom fonts, Editor tool, Reporting, Templates

Launched

October 29, 2012

Languages

English

Works with

LimeSpot, Bold Product Options, ShopPad Infinite Options, FourSixty, Sufio, TikTok

Pricing

Free to install

1st 25 orders/mo free and $10 per add’l 50 orders up to 1K. For >1K/mo or multiple stores, we can customize a plan.

All charges are billed in USD. See all pricing options

Reviews (582)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface and its ability to enhance post-purchase email communication. It's praised for boosting conversion rates and revenue, with significant return on investment reported. The customer service, especially from support staff member Tina, is commended. Merchants enjoy the customization features for brand-consistent email notifications and the insightful analytics feature. The app's ability to drive social media traffic, generate unique discount codes, and create professional emails without coding is appreciated. Increased sales have been reported due to the cart abandonment email feature and automated follow-up emails. The app is recognized for creating engaging, professional, and brand-consistent emails, leading to increased customer lifetime value and email open rates.

September 28, 2023

Jumping into UpOrder was a solid decision. It's straightforward to use, and our post-purchase email game has seriously leveled up. And speaking of leveling up, Tina from their team is awesome. If you're considering UpOrder, I'd say it's worth a shot.

Texas Standard
United States
Over 1 year using the app
Pantastic replied September 29, 2023

We're overjoyed to receive your fantastic review for our app (and for Tina!). Thank you for your support and for being an advocate for our product.

October 19, 2023

Very Satisfied with this app!
customer service people go above and beyond to help where needed.

The Stitchory
United States
9 months using the app
Pantastic replied October 20, 2023

Thank you for the review! We greatly appreciate your feedback. :)

August 23, 2023

Scam company. Charges a flat fee but then ghost charges for "usage" that is no different from every month. Randomly they will take 200 dollars out of your account with no explanation.

Complete scam. Avoid at all cost.

Black Sands
United States
Over 3 years using the app
Pantastic replied August 30, 2023

We apologize for any frustration or confusion.

Your brand chose to remain on a legacy pricing plan, and the charges made were accurate based on the requirements for that plan.

We have reached out privately to address this with you and have taken action to make things right.

UpOrder has been in business for many years, and over the years, our pricing plans have changed. Each time the pricing has changed, we have made significant efforts to communicate those changes with our users. As a courtesy, we have also allowed users to continue to use our services while on legacy pricing plans, as some brands find it more financially beneficial based on their order volume.

Support

Pantastic can answer any questions you have about UpOrder (formerly Spently).

Developer

Pantastic

111 – 1105 Pandora Avenue, Victoria, BC, V8V 3P9, CA

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