UpOrder

UpOrder

Pricing
Free to install. Additional charges may apply.
Rating
4.7 (235)
Developer
UpOrder

Featured images gallery

Fully branded & sales-optimized notification emails.
  • Get more sales with product recommendations.
  • Incentivize new purchases with dynamic discounts.
  • Keep customers coming back with automated follow up campaigns.
  • Fully branded & sales-optimized notification emails.
  • Get more sales with product recommendations.
  • Incentivize new purchases with dynamic discounts.
  • Keep customers coming back with automated follow up campaigns.
  • Fully customize your notification emails—no coding required.
  • Track performance and ROI of your notification emails.

Customize transactional emails with your brand to increase repeat purchases.

UpOrder increases repeat purchases using your most valuable email channel—Shopify email notifications. This includes your Order Confirmations, Shipping Updates, Account Welcomes, and 25 more emails that Shopify sends on your behalf. Go from basic Shopify email notifications to fully branded email templates that include product recommendations and dynamic discounts that spark urgency to increase post-purchase sales.

UpOrder increases repeat purchases using your most valuable email channel—Shopify email notifications. This includes your Order Confirmations, Shipping Updates, Account Welcomes, and 25 more emails that Shopify sends on your behalf. Go from basic Shopify email notifications to fully branded email templates that include product recommendations and dynamic discounts that spark urgency to increase post-purchase sales. more
  • Add product recommendations based on purchases or a collection of products
  • Create unique discounts in each email that drive urgency
  • Customize Shopify notification emails to be fully branded
  • Drag-and-drop email designer—no coding skills needed
  • Track email performance and ROI from your email notifications

Languages

English

Works with

  • Shopify Admin
  • LimeSpot
  • Bold Product Options
  • ShopPad Infinite Options
  • FourSixty
  • Sufio
  • TikTok

Categories

Cart recovery

Display options

Campaign types

Managing campaigns

Pricing

Free

Free to install

1st 25 orders/mo free and $10 per add’l 50 orders up to 1K. For >1K/mo or multiple stores, we can customize a plan.

Features

  • 30-day free trial

All charges are billed in USD. See all pricing options

Reviews (235)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
    216
  • 3% of ratings are 4 stars
    8
  • 1% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    2
  • 3% of ratings are 1 stars
    7
All reviews
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement through features like automated follow-up emails, referral programs, and customizable email templates. It supports abandoned cart recovery and upsell opportunities, with easy setup and integration with Shopify. The analytics track email effectiveness, and the user-friendly interface is praised. Customer support is noted for its responsiveness and helpfulness.

Edited March 20, 2026

I’ve been a long-time user of UpOrder and even left a 5-star review back in 2018. Unfortunately, my recent experience has been the opposite.

I currently have zero support:
• I tried contacting through chat (AI only, no real help)
• I sent two emails and received no response
• I cannot find a way to reach a real person

At the same time, I’m facing an important issue:

Shopify introduced Store Credit, but UpOrder does not support a proper email template for it. Customers are receiving a “refund” message instead, which is misleading and creates confusion.

This needs a proper solution — a dedicated Store Credit notification template.

Right now, the bigger issue is the lack of support. I need to know how to contact your team or get assistance.

Please respond and advise on both:

Store Credit template support

How to reach your support team directly

I hope this can be resolved quickly.

Best regards,
Oleg Nikitenko
Global Seafoods

Globalseafoods
United States
Over 8 years using the app
UpOrder replied March 23, 2026

Hey Oleg - apologies for feeling like this is the only way to reach us. I checked with our team and see we've followed up on your request, have escalated this request to our product engineering team internally and have also made it so we can improve the response times for our customers. I hope we're able to earn that 5-star review back.

Ryan, CEO of UpOrder

June 7, 2018

Quick turnaround time. Great customer service.

One Up Bands
United States
Over 4 years using the app
September 13, 2018

App works great and the team is really friendly. But not like, too friendly, ya know? I feel like they'd be the types of people that would want to pet my dog if I walked into a room with her but still able to hold an intelligent conversation without being too distracted by her cuteness.

QALO
United States
Over 4 years using the app

Support

App support provided by UpOrder.

Resources

Developer

UpOrder

111 – 1105 Pandora Avenue, Victoria, BC, V8V 3P9, CA

Launched

October 29, 2012

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, blog contributors

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, marketing, Online Store

  • Edit customers

    Customer data

  • Edit products

    Products, collections

  • Edit orders

    Order fulfillments, all order history for the last 60 days

  • Edit discounts

    Discount codes and promotions

  • Edit marketing

    Marketing events

  • Edit Online Store

    Checkout page, Online Store pages, Online Store script tags, theme

  • Edit other data

    Price rules

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