Name: UpOrder (formerly Spently)
Brand: Pantastic
Rating: 4.8 (579 reviews)

Highlights

Popular with businesses like yours

Based in United States

Speed tested

No impact to your online store

About this app

Launched

October 29, 2012

Languages

English

Customize transactional emails with your brand and smart upsells to increase repeat purchases.

UpOrder increases repeat purchases using your most valuable email channel—Shopify email notifications. This includes your Order Confirmations, Shipping Updates, Account Welcomes, and 25 more emails that Shopify sends on your behalf. Go from basic Shopify email notifications to fully branded email templates that include product recommendations and dynamic discounts that spark urgency to increase post-purchase sales.

UpOrder increases repeat purchases using your most valuable email channel—Shopify email notifications. This includes your Order Confirmations, Shipping Updates, Account Welcomes, and 25 more emails that Shopify sends on your behalf. Go from basic Shopify email notifications to fully branded email templates that include product recommendations and dynamic discounts that spark urgency to increase post-purchase sales. more

Add product recommendations based on purchases or a collection of products
Create unique discounts in each email that drive urgency
Customize Shopify notification emails to be fully branded
Drag-and-drop email designer—no coding skills needed
Track email performance and ROI from your email notifications

Pricing

Free to install

1st 25 orders/mo free and $10 per add’l 50 orders up to 1K. For >1K/mo or multiple stores, we can customize a plan.

Free to install

1st 25 orders/mo free and $10 per add’l 50 orders up to 1K. For >1K/mo or multiple stores, we can customize a plan.

All charges are billed in USD. See all pricing options

579 reviews

Overall rating

4.8

Counts per rating level

93% of ratings are 5 stars
538
3% of ratings are 4 stars
19
1% of ratings are 3 stars
6
1% of ratings are 2 stars
5
2% of ratings are 1 stars
11

December 12, 2022

The support service is so bad. And the follow-up emails do not work. But this app didn't support to solve the problems.

Orange Fox Custom

United States

Time spent using app: 4 months

Pantastic replied December 15, 2022

We’re sorry you’re experiencing this issue with Follow Up emails. We’ve already reached out to you directly and provided more detail about your specific case and appreciate your patience while we do a thorough investigation of the issue. We apologize for any inconvenience and understand how important timely email communication is for your shoppers. We’d love to further discuss with you how we’re working to remedy this. Please watch out for an email coming your way shortly.

December 6, 2022

I am a new user with this app and had questions on how to change email notifications. Cynthia was very helpful, helped my in a step by step process and was able to do what I needed to do and more. Great support and quick responses when I needed it. Thank you so much!

Eye Hub Warehouse

Canada

Time spent using app: Almost 2 years

November 11, 2022

UpOrder is great- user friendly and extremely effective. We've seen a significant increase in conversion rate and revenue from post purchase emails since we started using the platform. Their support staff is excellent as well, especially Tina! My days are jam packed and some projects have to go to the back burner. Tina's proactive approach and recommendations for improvements on top of her willingness to do the bulk of the legwork has made my life much easier. I highly value responsiveness and clear communication from vendors and Tina never disappoints. Definitely recommend!

Ancestral Supplements

United States

Time spent using app: 7 months

All reviews