Reviews (236)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement through features like automated follow-up emails, referral programs, and customizable email templates. It supports abandoned cart recovery and upsell opportunities, with easy setup and integration with Shopify. The analytics track email effectiveness, and the user-friendly interface is praised. Customer support is noted for its responsiveness and helpfulness.
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Quick turnaround time. Great customer service.
App works great and the team is really friendly. But not like, too friendly, ya know? I feel like they'd be the types of people that would want to pet my dog if I walked into a room with her but still able to hold an intelligent conversation without being too distracted by her cuteness.
We have been using this app to communicate with our customers with the added value of upselling our customer. Tina especially has been great to work with and her support has been nothing short of spectacular.
The Spently support team are also incredible, always easy to reach and very responsive. We love working with Tina, she's creating, friendly and so knowledgeable :)
Really user friendly! It's very easy to customize the templates, and the support team is very helpful. They get back to you fast, and are able to answer any questions you may have.
I've been using Spently for years, but hadn't updated the templates in awhile because I didn't really have the time to invest in redoing everything with their new template builder. Callum reached out and completely redesigned the templates for nothing, which was extremely helpful!
Spently is effective, easy to set up and worth the cost. They also have an excellent customer service with very quick response time.
The team at Spently was so helpful in getting our email templates set up and running. Their process was very easy to complete to get started right away. Their fast responses to minor glitches or changes that needed to made were incredible and our team at TWLOHA is so thankful for their support. Would highly recommend Spently to anyone who is looking to create order notifications and abandoned checkout emails that not only provide results but are extremely easy to use and come with a team that is great to work with!
The tech support is fantastic! Response time is fast and Tina has been super helpful on multiple occasions when issues have come up.
Really enjoying this app. Updating our notification emails could not be easier...once you get used to their setup. We were having an issue that their customer service team had to update in their app and they did so in a day or 2. Their customer service is VERY responsive and helpful. I can highly recommend Spently.