Reviews (237)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app makes Shopify’s notification and transactional emails look professional and on‑brand, with built‑in upsells, cross‑promotions, and discount codes that drive extra sales and higher AOV. It’s described as easy to set up, effective even on the free plan, and valuable for abandoned cart recovery and post‑purchase flows. Many highlight reliable performance, strong ROI, helpful analytics, and “white glove” support that quickly customizes templates.
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Jumping into UpOrder was a solid decision. It's straightforward to use, and our post-purchase email game has seriously leveled up. And speaking of leveling up, Tina from their team is awesome. If you're considering UpOrder, I'd say it's worth a shot.
We're overjoyed to receive your fantastic review for our app (and for Tina!). Thank you for your support and for being an advocate for our product.
Scam company. Charges a flat fee but then ghost charges for "usage" that is no different from every month. Randomly they will take 200 dollars out of your account with no explanation.
Complete scam. Avoid at all cost.
We apologize for any frustration or confusion.
Your brand chose to remain on a legacy pricing plan, and the charges made were accurate based on the requirements for that plan.
We have reached out privately to address this with you and have taken action to make things right.
UpOrder has been in business for many years, and over the years, our pricing plans have changed. Each time the pricing has changed, we have made significant efforts to communicate those changes with our users. As a courtesy, we have also allowed users to continue to use our services while on legacy pricing plans, as some brands find it more financially beneficial based on their order volume.
Great plugin to generate more sales!
Great app, simple to use, very effective!
Quick turnaround time. Great customer service.
Highly recommend. Very good service and strategy.
Great app, nice templates. Does exactly what I need.
superb customer service. and it's making me good money!
This app used to be great but these updated usage charges are ridiculous.
Spently really makes things easier and gives you a wide variety of options.
