Reviews (232)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for boosting conversion rates and revenue through post-purchase and abandoned cart emails. It offers customizable templates, automated follow-ups, referral programs, and upselling features. The app is praised for its ease of use, intuitive interface, and seamless Shopify integration. Merchants appreciate the exceptional customer support, responsiveness, and proactive assistance, enhancing their experience with the app.

September 28, 2023

Jumping into UpOrder was a solid decision. It's straightforward to use, and our post-purchase email game has seriously leveled up. And speaking of leveling up, Tina from their team is awesome. If you're considering UpOrder, I'd say it's worth a shot.

Texas Standard
United States
Over 1 year using the app
UpOrder replied September 29, 2023

We're overjoyed to receive your fantastic review for our app (and for Tina!). Thank you for your support and for being an advocate for our product.

Edited June 9, 2021

We've been super happy with Spently ever since we added it to our store. We've generated way more revenue with Spently than we anticipated, and the cost has paid back in spades.

Euro Flowers
Canada
Over 1 year using the app
April 3, 2018

What a great tool. We were able to drastically improve the standard shopify emails with the excellent Spently templates and, more importantly, build out some robust follow-up email campaigns that can be triggered by all sorts of ecommerce activities. I was really impressed by the capabilities and integrations.

Flagandanthemdevelopment
United States
Over 1 year using the app
Edited July 15, 2021

It would be nice if I could customize the design elements in the email even more, that way it would be completely seamless with our shops marketing emails.

Asher + Rye
United States
Over 1 year using the app
Edited December 4, 2016

Fantastic app. I've been using it for a year with no complaints and it continues to get better. https://axelsltd.com/

Stirling Shoes
United States
Over 1 year using the app
January 10, 2019

We've used the app to make our Shopify customer notification emails look and feel on brand. It works perfectly, and we're super happy with the results. Would highly recommend.

Wolf & Moon
United Kingdom
Over 1 year using the app
Edited June 4, 2016

Very useful and very easy to use. Send beautiful custom notifications instead of the standard ones within Shopify. I love how easy this app is to use.

Gcsupplyllc
United States
Over 1 year using the app
August 13, 2019

Love this app! The customer service is top notch, and now my emails have the proper flavor to them. Very happy, even with the basic plan!

THE LEGACY FLAG
United States
About 1 year using the app
June 23, 2021

We love this app, it has personalised all our correspondence with our clients. The service is also quick and great, they are always willing to help or guide where they can.

Lifespace
South Africa
About 1 year using the app
Edited April 26, 2023

Horrible! This company was fantastic in the beginning. Tina was great. Now it is awful. My templates are gone yet I've been charged every month. There is no support to ask for my templates. Shopify should not be working with this company. THE WORST APP and No SUPPORT. An absolute shame.

LuxeBeauty.com
United States
About 1 year using the app