Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface and its ability to enhance post-purchase email communication. It's praised for boosting conversion rates and revenue, with significant return on investment reported. The customer service, especially from support staff member Tina, is commended. Merchants enjoy the customization features for brand-consistent email notifications and the insightful analytics feature. The app's ability to drive social media traffic, generate unique discount codes, and create professional emails without coding is appreciated. Increased sales have been reported due to the cart abandonment email feature and automated follow-up emails. The app is recognized for creating engaging, professional, and brand-consistent emails, leading to increased customer lifetime value and email open rates.

October 10, 2016

Fantastic app with exceptional customer service! The app is extremely easy to use and allows you to create professional email notifications for your Shopify store without the hassle of any coding. Spently's notification emails are versatile and customizable and are filled with tons of great features that allow you to monetize on your correspondences with your customers as well. Their dashboard provides valuable metrics and analytics pertaining to the emails you send, allowing you to see which emails are most effective at getting opened and which get the most clicks, allowing you to better measure which types of correspondences works for your customers and your company. Also, their customer service is absolutely top notch. I would highly recommend this app to anyone looking to make effective and professional notification emails with their Shopify store. We have two Shopify stores and use Spently for both of them and couldn't imagine running our stores without this app.

Sabbat Box
United States
About 5 years using the app
Edited April 13, 2016

I would to add to my initial review. Customer service was IMMEDIATE - they clearly explained something I didn't know...

I LOVE this app.

This app is a MUST HAVE. Completely custom design all of your customer interactions with ease. It looks as though you spent a fortune on an email designer - but you didn't. The tracking is amazing & great customer service. This is just the best app.

Karma Arm
United States
Almost 5 years using the app
November 6, 2016

Spently really makes things easier and gives you a wide variety of options.

Little Joe Woman
Singapore
Almost 5 years using the app
October 31, 2016

Great app! We have been trying the free version for the last couple of weeks but I fully expect to upgrade imminently. It really helps to be able to send professional emails with the ability to upsell and to keep customers engaged with your brand.

Thatprotein
United Kingdom
Almost 5 years using the app
November 1, 2018

Spently automatically sends out professional looking emails to our customers. We're not a big store yet, but Spently is helping us get bigger faster.

57 Peaks
United States
Almost 5 years using the app
June 12, 2017

We just started using this app and we are very happy we made this choice. They give our store a very professional look and their templates are amazing. One great thing is their customer service, its very efficient and they attend to all your needs immediately. Overall very happy with spently!

Linacedmer
United States
Almost 5 years using the app
February 5, 2019

Great staff and great app. Callum was very kind and helped us set up our store emails. It's been less than a month and we have already seen results!

Universal Nail Supplies
United States
Over 4 years using the app
July 29, 2015

I LOVE what I can do with this app- turning those boring email notifications into something customers open, laugh and enjoy (hence building a relationship)! Fantastic app- easy to use.

Mezel Mods
United States
Over 4 years using the app
January 22, 2021

Jaret and Callum were a great team to work with! They went above and beyond to ensure that our needs were met and helped us use Spently in the most efficient way for our business. We just went live with our templates but I am confident it will generate growth for us along with being beautiful to look at!

BUA Inc.
United States
Over 4 years using the app
January 30, 2014

Great app! Turned our boring auto emails into gorgeous useful receipts for our customers in less than one afternoon of work. At first there were issues with our image showing up in the banner space correctly on different devices/browsers but quick responses and fast service fixed that quickly. Thus far Spently has been a set it and forget it app which is nice.

Graphic Design | Water-Base Screen Printing
www.b-unlimited.com

B-Unlimited | Store
United States
Over 4 years using the app