Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable email templates and automated follow-up emails that boost sales and engagement. Its seamless integration with Shopify enhances usability and compatibility. The intuitive interface and detailed analytics dashboard are particularly valued for monitoring campaign effectiveness. Exceptional customer service is noted, with a responsive team that aids in optimizing email strategies. Merchants report increased revenue and improved customer interactions.

May 14, 2018

Really enjoying this app. Updating our notification emails could not be easier...once you get used to their setup. We were having an issue that their customer service team had to update in their app and they did so in a day or 2. Their customer service is VERY responsive and helpful. I can highly recommend Spently.

Kris Nations
United States
Over 3 years using the app
January 22, 2021

Jaret and Callum were a great team to work with! They went above and beyond to ensure that our needs were met and helped us use Spently in the most efficient way for our business. We just went live with our templates but I am confident it will generate growth for us along with being beautiful to look at!

BUA Inc.
United States
Almost 3 years using the app
August 1, 2019

Spently has helped us create unique designed email templates for our store which have reinvented the way we send emails to our customers from email confirmations to shipment updates as well as abandon cart reminders. The team at Spently helped us create all the emails necessary as well as have the setup properly to be viewed by our customers. They have also allowed for adding discounts to our confirmation emails and abandon cart emails to encourage repeat purchases. Great app! Would highly recommend!

Rug Savings
United States
Almost 3 years using the app
September 25, 2019

Great app!
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MusclePhenom Sports
United States
Over 2 years using the app
December 2, 2019

Great support from Callum. Going to apply his recommendations this evening. Looking forward to some results which I'm sure will happen.

Esajian Wheel
United States
Over 2 years using the app
July 11, 2018

We previously used another tool to edit our store notifications and after no support and limited functionality we came across Spently. By far the best app and customer support I have come across. They were able to get me up and running in no time and the revenue they have generated for me to date is well worth the cost over $6k so far. The templates look great and wouldn't hesitate to recommend this to anyone.

Monte Coe
Canada
Over 2 years using the app
June 28, 2017

Really great service! Having custom designed emails to use is great for branding and messaging. Their support is always prompt and helpful as well.

Mosi Mei
United States
Over 2 years using the app
November 6, 2016

Spently really makes things easier and gives you a wide variety of options.

Little Joe Woman
Singapore
Over 2 years using the app
December 19, 2019

I had a small issue not finding my way around the app. So, I opened the chat window and Callum created a whole set of Mails for me within a few minutes. Super helpful and more than I expected!

De Watère
Germany
Over 2 years using the app
June 15, 2020

We're only just starting out but we are already seeing improved engagement and some revenue coming through our transactional emails. Very happy with the customization of our simple user experience but the support is what puts this service over the top. Honestly, as a full stack marketer I deal with a dozen different support teams and Spently is at the top with their quality and response. Thank you Spently team!

Joseph+Sue
United States
Over 2 years using the app