Reviews (582)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

April 16, 2018

Amazing App! We specialize in limited apparel and artwork designed by local artists. We wanted to be able to add some marketing and design to our store emails and Spently made it easy to get all store emails set up in under 15 minutes! I really like the ability to add a referral program in the emails, to encourage customers to share with their friends. We also wanted to follow-up with customers automatically after they bought from a specific collection, to tell them about other products in the same collection. The automated follow-up emails were easy to set up and have been very effective! The open-rate has been higher than I’ve ever seen, and the app has already paid for itself many times over! Highly recommended as a way to drive some extra sales! Brilliant!

Eckhart Soul
Canada
Almost 6 years using the app
May 31, 2017

Just started using the order confirmation template and it's easy to setup and customize! Will look forward to try the paid features in the future. Great support from the team too!

The Min List
Singapore
Almost 6 years using the app
June 28, 2017

Really great service! Having custom designed emails to use is great for branding and messaging. Their support is always prompt and helpful as well.

Mosi Mei
United States
Almost 6 years using the app
May 29, 2017

Really easy to set up!

Looking forward to seeing the results.

Just Golf Stuff Us
United States
Almost 6 years using the app
July 3, 2017

Really effective way to customise your order confirmation template. Easy to use drag and drop builder. The team offer amazing support and answer queries fast. Definitely recommend to anyone using shopify!

Artipedia
United Kingdom
Over 5 years using the app
May 14, 2018

Really enjoying this app. Updating our notification emails could not be easier...once you get used to their setup. We were having an issue that their customer service team had to update in their app and they did so in a day or 2. Their customer service is VERY responsive and helpful. I can highly recommend Spently.

Kris Nations
United States
Over 5 years using the app
September 11, 2020

Super good app with an exceptional customer service. Highy recommend it. I have every glitch fixed within 24 hours.

Gogh Jewelry Design
United States
Over 5 years using the app
July 23, 2018

Nick and his team at Spently are a pleasure to work with. They designed and set up our Shopify notification emails very quickly using our store and brand guidelines.

So far Spently has helped us generate $3,593 in just a few months. Spently is a no-brainer, the service and app pay for itself over and over again. We love it!

Monilex Sports
Canada
Over 5 years using the app
February 2, 2016

This is a huge improvement on the standard Shopify notification emails. It's very easy to customize. It's really important to keep your branding consistent across all communications, and this is a huge boost, thanks!

Woodies
United States
Over 5 years using the app
July 14, 2017

Five Stars, program worked great. Just as expected. Very happy with its performance.

Tardisk Com
United States
Over 5 years using the app