UpOrder (formerly Spently) , 582 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its user-friendly interface and its ability to enhance post-purchase email communication. It's praised for boosting conversion rates and revenue, with significant return on investment reported. The customer service, especially from support staff member Tina, is commended. Merchants enjoy the customization features for brand-consistent email notifications and the insightful analytics feature. The app's ability to drive social media traffic, generate unique discount codes, and create professional emails without coding is appreciated. Increased sales have been reported due to the cart abandonment email feature and automated follow-up emails. The app is recognized for creating engaging, professional, and brand-consistent emails, leading to increased customer lifetime value and email open rates.
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Really delighted with the Spently app. All our transactional e-mails now look great and way more professional. We're also able to cross-promote products and encourage repeat sales with creative header and footer visuals. Support is great too. Give this app a go!
We have been using this app to communicate with our customers with the added value of upselling our customer. Tina especially has been great to work with and her support has been nothing short of spectacular.
The Spently support team are also incredible, always easy to reach and very responsive. We love working with Tina, she's creating, friendly and so knowledgeable :)
Tina has gone above and beyond to tidy up our email templates and make sure we are getting our money's worth from Spently. Highly recommend this app for much better Shopify order notification emails!
Great app! Easy to set up and gives a very professional look to my store emails. Customer service is outstanding. I highly recommend!
Great app, I have been disappointed with the limited email templates that come with Shopify, so this app has definitely taken our emails to the next level. Its very easy to modify the templates, and its useful to see the stats that are kept on the dashboard of our account.
Callum is incredibly helpful in giving us super insightful recommendations and quickly follows up with everything to make sure our templates are always up-to-date. We're impressed by the service we receive.
It's beautiful.. super easy to use and an active support team.
Edit: Pricing concerns have been cleared up. support team actually gave us a call to discuss the plans in more detail.. and given the free plan still offers fantastic branding and resell opportunities I can see us having a happy, long lasting relationship with Spently
We recently started using Spently for our email campaigns and have had excellent results. Our open rate is much higher than the industry norm and we've received great feedback about our email format. Glad we found this app!!
Great looking templates and support is amazing fast and generous.