Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

January 30, 2014

Great app! Turned our boring auto emails into gorgeous useful receipts for our customers in less than one afternoon of work. At first there were issues with our image showing up in the banner space correctly on different devices/browsers but quick responses and fast service fixed that quickly. Thus far Spently has been a set it and forget it app which is nice.

Graphic Design | Water-Base Screen Printing
www.b-unlimited.com

B-Unlimited | Store
United States
Over 4 years using the app
October 30, 2015

I just recently installed the Spently app to customize my order confirmation emails and it's so easy to use. I love all of the features, and the customer service is fabulous. I reached out to customer service with an issue, and it was resolved within 24 hours. I highly recommend this app if you are looking to engage with your customers on a deeper level and weave a little personality through somewhat boring emails.

Baublerella
United States
Over 4 years using the app
September 16, 2016

Cannot thank Anja enough for all the back and forth technical support to trouble shoot and customize for our needs - and this was for the free version!!!! All our notifications look professional and work seamlessly. Thank you Thank you!

Ehchocolatier 2
United States
Over 4 years using the app
April 21, 2016

Really delighted with the Spently app. All our transactional e-mails now look great and way more professional. We're also able to cross-promote products and encourage repeat sales with creative header and footer visuals. Support is great too. Give this app a go!

Canvasworks
Ireland
About 4 years using the app
June 27, 2022

We have been using this app to communicate with our customers with the added value of upselling our customer. Tina especially has been great to work with and her support has been nothing short of spectacular.

Only One Treats
Canada
About 4 years using the app
Edited June 28, 2021

The Spently support team are also incredible, always easy to reach and very responsive. We love working with Tina, she's creating, friendly and so knowledgeable :)

Modern Komfort 2
Canada
About 4 years using the app
October 13, 2021

Tina has gone above and beyond to tidy up our email templates and make sure we are getting our money's worth from Spently. Highly recommend this app for much better Shopify order notification emails!

LOVE & LINEN
United States
About 4 years using the app
September 23, 2019

Great app! Easy to set up and gives a very professional look to my store emails. Customer service is outstanding. I highly recommend!

The Modern Gypsy Collection
United States
About 4 years using the app
June 7, 2016

Great app, I have been disappointed with the limited email templates that come with Shopify, so this app has definitely taken our emails to the next level. Its very easy to modify the templates, and its useful to see the stats that are kept on the dashboard of our account.

Man Cave Ideas
Canada
Almost 4 years using the app
January 22, 2021

Callum is incredibly helpful in giving us super insightful recommendations and quickly follows up with everything to make sure our templates are always up-to-date. We're impressed by the service we receive.

FaceTory - Every Face Has A Story
United States
Almost 4 years using the app