Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

April 29, 2020

Between the service, effectiveness and the onboarding - everything was a 5 Star experience. They reached out to us and we definitely appreciate that they did, as the software is very easy to use and their team's onboarding processes made it extremely easy to start making money with it right away.

On the note of effectiveness - definitely worth the $99 per month for such a capable, yet simple app.

VanGo Vapes
Canada
Over 3 years using the app
November 24, 2015

Thanks so much to all the team at Spently! This app is amazing and has replaced several different apps we had that were half as good and costing us twice as much! :)

Air Plant Decor
Australia
Over 3 years using the app
September 25, 2019

Great app!
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MusclePhenom Sports
United States
Over 3 years using the app
Edited December 10, 2021

Spently is effective, easy to set up and worth the cost. They also have an excellent customer service with very quick response time.

SHEATH UNDERWEAR
United States
Over 3 years using the app
December 14, 2020

The team at Spently was so helpful in getting our email templates set up and running. Their process was very easy to complete to get started right away. Their fast responses to minor glitches or changes that needed to made were incredible and our team at TWLOHA is so thankful for their support. Would highly recommend Spently to anyone who is looking to create order notifications and abandoned checkout emails that not only provide results but are extremely easy to use and come with a team that is great to work with!

To Write Love on Her Arms.
United States
Over 3 years using the app
October 11, 2016

This app is super easy to use. Our auto notifications look clean, professional and work well with our branding.

R2p Pet
United States
Over 3 years using the app
December 7, 2021

Probably some of the best support you'll receive from an app team on shopify. I was a little skeptical at first but was convinced when I saw the amount of conversions. I'd highly recommend trying this app.

OnlinePharmacy
Ireland
Over 3 years using the app
March 29, 2019

I started using this app when Mailchimp canceled their partnership with Shopify, and I am SO glad they did! I am just getting started with the app but I have already found it to be so much easier to use and the customer service has been really helpful when I was learning how to integrate. GET THIS APP. I wish I had known about it long before now.

Picot
Canada
Over 3 years using the app
June 24, 2021

Always helpful, and go above and beyond to make sure we are satisfied! Tina went out of her way to analyze our account and redesign our templates to maximize CTR. Thanks, again!

Gin Amber Beauty - 100% Natural
United States
Over 3 years using the app
June 23, 2021

We love this app, it has personalised all our correspondence with our clients. The service is also quick and great, they are always willing to help or guide where they can.

Lifespace
South Africa
Over 3 years using the app