Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

December 6, 2018

Spently is phenomenal! There really isn't another solution that I would even consider to create custom notification emails. This is the first app I tell every new store owner to install.

It drives revenue, their support is great, and it makes your brand stand out at the most important touchpoints that customers care about.

The dynamic personalized coupon codes are a feature that you won't find anywhere else. I would leave 10 stars if I could!

Coastal Scents
United States
About 3 years using the app
June 19, 2020

Spently was effortless to set up and exactly what I was looking for in my business. I love how automated and easy it was to follow up with my customers in a strategic manner. I only wish I could have found Spently sooner, as it increased my monthly revenue greatly! I would comfortably say this is the best app in my roster for increasing revenue. Don't delay in downloading, let Spently do the work you don't have time to do.

Justine Brooks Design | Handmade Nature Inspired Jewelry
Canada
About 3 years using the app
July 30, 2018

Highly recommend. Very good service and strategy.

Redneck Nation
United States
Almost 3 years using the app
October 25, 2016

Awesome app, so easy to use and gives such a professional touch. Highly recommend!!!

Make Blue
United Kingdom
Almost 3 years using the app
August 16, 2021

Spently has been amazing for us. The customer service is above and beyond, and we have seen an increase in revenue from the follow-up emails and offers we added. We highly recommend Spently to anyone who wants beautiful, professional, automated emails to go out to their Shopify customers.

Living Well Shop
United States
Almost 3 years using the app
April 30, 2015

Love the customer service and ease of this app. Making custom email messaging/order notifications has never been easier! The backend software is also great - as it shows analytics for opens/completions of abandoned cart emails, etc. It's what I've been waiting for!

Talaria Flats
United States
Almost 3 years using the app
Edited May 13, 2020

As our business has grown online Spently contacted me to ask about upgrading to a paid package. Financially it seemed to make sense and so we did. Jaret talked me through the set up process and Grace sorted out all the creatives for the follow up emails. This should lead to better responses which I'm looking forward to seeing. So far the experience has been flawless, brilliant even. A Zoom chat first, then creative input and updates all managed by Spently. This is not an app created in a bedroom somewhere (well, maybe it is, but it doesn't show!)
Try the free plan, if it looks like its working for you its a no brainer to move to paid as your store grows.
Perfect!

The Pished Fish
United Kingdom
Almost 3 years using the app
Edited May 17, 2018

Best email templates we've come across yet! Simple to use, with a variety of beautiful themes. Definitely worth a look!

Pandapoles
United States
Almost 3 years using the app
November 20, 2016

The Best Ever Fast & Easy to Make Some Great Looking Emails! And The Best Here The Templates Come With Very Easy To Follow Instructions & Pro Tips .

Cityofdeals
United States
Almost 3 years using the app
October 3, 2019

I switched all my follow up emails to to this app
Callum was so helpful
Brand consistency is key and this app knows it!

kotanical
Ireland
Almost 3 years using the app