Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

July 11, 2018

We previously used another tool to edit our store notifications and after no support and limited functionality we came across Spently. By far the best app and customer support I have come across. They were able to get me up and running in no time and the revenue they have generated for me to date is well worth the cost over $6k so far. The templates look great and wouldn't hesitate to recommend this to anyone.

Monte Coe
Canada
Over 3 years using the app
October 24, 2017

A good app. Thank you!
Bentilia

Bentiliapasta
United States
About 3 years using the app
December 6, 2022

I am a new user with this app and had questions on how to change email notifications. Cynthia was very helpful, helped my in a step by step process and was able to do what I needed to do and more. Great support and quick responses when I needed it. Thank you so much!

Eye Hub Warehouse
Canada
About 3 years using the app
October 2, 2018

This app is really easy to use, integration with Shopify is so simple. The emails look great and they provide awesome customer service!

NOOMA
United States
About 3 years using the app
September 15, 2016

Great app, simple to use, very effective!

Jux Jewellery
Australia
About 3 years using the app
December 3, 2014

Awesome app it works with ease and the emails look amazing. As a professional Internet marketer for over 14 years, I highly recommend this app to everyone!!!

SelfieTATS
United States
About 3 years using the app
January 10, 2019

We've used the app to make our Shopify customer notification emails look and feel on brand. It works perfectly, and we're super happy with the results. Would highly recommend.

Wolf & Moon
United Kingdom
About 3 years using the app
April 14, 2020

I added this app when I learned Omnisend could not replace my automated store emails (order confirmation, shipping confirmation, etc). Spently does that extremely well! The emails are super easy to design; very intuitive. Not that that mattered; they do all that for you in setup! And they even followed up with me a few weeks after installing to see how I was doing (an actual email, not one of those automated things). And the app paid for itself in the first week alone.

Vetiver Aromatics
United States
About 3 years using the app
March 26, 2018

The support has been first rate with Spently with on the highest plan having emails rolled out and recommendations made makes the process a lot more efficient and helps get best practices up and running asap!

Minbie Us
United States
About 3 years using the app
Edited April 15, 2020

This app is great for crafting beautiful, professional auto emails for events such as order confirmation, shipping updates, and more. My only regret is that it doesn't support a newsletter feature.

Grace Kwok was excellent at assisting me with getting my templates set up, and she even kindly extended my free trial when I had to pause my shop right after starting with Spently due to the COVID-19 outbreak affecting my Chinese suppliers at the time.

A bit pricey, but I appreciate being able to see exactly how much revenue is attributed to Spently's intervention each month in addition to the lifetime of using the app.

Elephant Crossing
United States
About 3 years using the app