Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

Edited November 1, 2016

It's beautiful.. super easy to use and an active support team.

Edit: Pricing concerns have been cleared up. support team actually gave us a call to discuss the plans in more detail.. and given the free plan still offers fantastic branding and resell opportunities I can see us having a happy, long lasting relationship with Spently

Hughes Clothing Company
Australia
Almost 4 years using the app
December 1, 2014

We recently started using Spently for our email campaigns and have had excellent results. Our open rate is much higher than the industry norm and we've received great feedback about our email format. Glad we found this app!!

LAYOP Clothing Company
United States
Almost 4 years using the app
April 9, 2018

Great looking templates and support is amazing fast and generous.

Theschool
Australia
Almost 4 years using the app
May 27, 2022

Nice App, good service from support team. Simple and effective. We deal directly with Tina and she's always prompt and helpful.

POWERCUT®
Ireland
Almost 4 years using the app
August 4, 2017

Simple to use right out of the gate! Makes confirmation emails MUCH more elegant and professional!

Myofficebites
United States
Almost 4 years using the app
June 6, 2014

Spently is great apps which provide unique design notifications email, and give the customer the great experiences when receiving the email confirmation, definitely adding the value to the store.

Gifts Ready To Go
United States
Almost 4 years using the app
February 21, 2017

Great app. Perfect for creating very professional receipts, cart recovery emails and other automations!

Bornsassi
United Kingdom
Almost 4 years using the app
January 26, 2022

Really user friendly! It's very easy to customize the templates, and the support team is very helpful. They get back to you fast, and are able to answer any questions you may have.

My Outfit Online
United States
Over 3 years using the app
December 15, 2016

Clear set-up process where you can not only choose a template, but also customize colors and such. Looks great! Also, customer service is very responsive and helpful (thanks, Ren!). Definitely recommend!

Nature Visions Boutique
United States
Over 3 years using the app
September 21, 2021

This app is one of the best ways to generate passive sales. The Spently team is incredibly attentive and the platform is very turn key for us. Definitely recommend it!

Yamamotoyama U.S.A.
United States
Over 3 years using the app