Reviews (230)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app valuable for boosting conversion rates and revenue through post-purchase and abandoned cart emails. It offers customizable templates, automated follow-ups, referral programs, and upselling features. The app is praised for its ease of use, intuitive interface, and seamless Shopify integration. Merchants appreciate the exceptional customer support, responsiveness, and proactive assistance, enhancing their experience with the app.
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This app is really easy to use, integration with Shopify is so simple. The emails look great and they provide awesome customer service!
Somehow my emails weren't going out, the edit pages don't even open my emails, and somehow I'm being charged $99.99 per month when the pricing shows free for the first 25 orders and $10 for each additional 50 orders (my store gets about 250 orders per month). Total ripoff, and I feel like an idiot for not realizing I was getting ripped off earlier. App deleted.
We apologize for any frustration or confusion about our pricing and recent changes to our platform. A member of our Customer Service Team has reached out to you over email in an attempt to make things right.
We verified that all your notification templates were sent when triggered by Shopify and over the time you used our app, we delivered over 95x ROI.
We have discontinued the free “Follow Up” email feature and communicated our plans to do so with our customers. We apologize if our emails missed you.
Finally, UpOrder underwent some payment plan changes over a year ago. We understand that you were unhappy to find you were on a legacy plan. While the legacy plans were frequently better deals for some of our users, it sounds like this may not have been the case for your brand.
If you’d like to discuss these or any other issues with us, we’re eager to make things right and encourage you to reply to our emails or contact our team at uporder-support@pantastic.com.
Super good app with an exceptional customer service. Highy recommend it. I have every glitch fixed within 24 hours.
Excellent app for making customer email notifications look professional and engaging! Quick to use and customise and synced with our Shopify store easily. Would definitely recommend!
Using Spently has helped Annmarie Skin Care leverage more revenue, even with a narrow attribution window. Plus, the team has been helpful in a total redesign of our transactional emails, to ensure a sleek customer experience. Ours has been great, by the way, living up to the White Glove claim. Definitely recommend!
Nice App, good service from support team. Simple and effective. We deal directly with Tina and she's always prompt and helpful.
Always helpful, and go above and beyond to make sure we are satisfied! Tina went out of her way to analyze our account and redesign our templates to maximize CTR. Thanks, again!
This app is great. They set up all my emails how I liked them and just a few weeks in and already generating great revenue for us. Customer Service is also great, whenever I have an issue or want to change something I can email them and get a response within minutes. Looking forward to the future and seeing how great this can work.
Jumping into UpOrder was a solid decision. It's straightforward to use, and our post-purchase email game has seriously leveled up. And speaking of leveling up, Tina from their team is awesome. If you're considering UpOrder, I'd say it's worth a shot.
We're overjoyed to receive your fantastic review for our app (and for Tina!). Thank you for your support and for being an advocate for our product.
We've been super happy with Spently ever since we added it to our store. We've generated way more revenue with Spently than we anticipated, and the cost has paid back in spades.
