Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface and its ability to enhance post-purchase email communication. It's praised for boosting conversion rates and revenue, with significant return on investment reported. The customer service, especially from support staff member Tina, is commended. Merchants enjoy the customization features for brand-consistent email notifications and the insightful analytics feature. The app's ability to drive social media traffic, generate unique discount codes, and create professional emails without coding is appreciated. Increased sales have been reported due to the cart abandonment email feature and automated follow-up emails. The app is recognized for creating engaging, professional, and brand-consistent emails, leading to increased customer lifetime value and email open rates.

July 23, 2018

Nick and his team at Spently are a pleasure to work with. They designed and set up our Shopify notification emails very quickly using our store and brand guidelines.

So far Spently has helped us generate $3,593 in just a few months. Spently is a no-brainer, the service and app pay for itself over and over again. We love it!

Monilex Sports
Canada
Over 5 years using the app
February 2, 2016

This is a huge improvement on the standard Shopify notification emails. It's very easy to customize. It's really important to keep your branding consistent across all communications, and this is a huge boost, thanks!

Woodies
United States
Over 5 years using the app
July 14, 2017

Five Stars, program worked great. Just as expected. Very happy with its performance.

Tardisk Com
United States
Over 5 years using the app
August 1, 2019

Spently has helped us create unique designed email templates for our store which have reinvented the way we send emails to our customers from email confirmations to shipment updates as well as abandon cart reminders. The team at Spently helped us create all the emails necessary as well as have the setup properly to be viewed by our customers. They have also allowed for adding discounts to our confirmation emails and abandon cart emails to encourage repeat purchases. Great app! Would highly recommend!

Rug Savings
United States
Over 5 years using the app
September 30, 2021

The tech support is fantastic! Response time is fast and Tina has been super helpful on multiple occasions when issues have come up.

ASSOULINE
United States
Over 5 years using the app
August 13, 2019

Love this app! The customer service is top notch, and now my emails have the proper flavor to them. Very happy, even with the basic plan!

THE LEGACY FLAG
United States
Over 5 years using the app
October 19, 2016

Excellent app for making customer email notifications look professional and engaging! Quick to use and customise and synced with our Shopify store easily. Would definitely recommend!

The Den Now
United Kingdom
About 5 years using the app
September 26, 2017

Nicholas at Spently is amazing to work with. Everytime we have needed help with the Spently app him and his team have provided us with amazing service. We have had a great ROI with the app and would HIGHLY recommend installing it. Trust us - you won't be disappointed.

Tinytrendsetter
Canada
About 5 years using the app
September 19, 2016

Easy to install app. Excited to use this on our new site.

Knock On Wood Co
United States
About 5 years using the app
October 10, 2016

Fantastic app with exceptional customer service! The app is extremely easy to use and allows you to create professional email notifications for your Shopify store without the hassle of any coding. Spently's notification emails are versatile and customizable and are filled with tons of great features that allow you to monetize on your correspondences with your customers as well. Their dashboard provides valuable metrics and analytics pertaining to the emails you send, allowing you to see which emails are most effective at getting opened and which get the most clicks, allowing you to better measure which types of correspondences works for your customers and your company. Also, their customer service is absolutely top notch. I would highly recommend this app to anyone looking to make effective and professional notification emails with their Shopify store. We have two Shopify stores and use Spently for both of them and couldn't imagine running our stores without this app.

Sabbat Box
United States
About 5 years using the app