Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

August 5, 2015

Spently is a fantastic app for creating slick emails in a few clicks. After having tried a few different applications to mixed reviews, Spently is by far the most user-friendly and adaptable. We created cohesive branded emails that matched our theme to replace all of Shopify's default mailings in an afternoon. The standard templates are easy to use on their own, but the format also allows for extra customisations too with just a bit of basic coding.

Best of all, Spently covers everything so you have a cohesive feel across the board. Overall we're very happy and would definitely recommend this app..

Opelle
Canada
Almost 8 years using the app
October 24, 2017

Stylish and super easy

Been using for months now with now and customer support is super fast.

Spiritgirl
South Africa
Over 7 years using the app
October 3, 2016

LOVE Spently - makes automatic email notifications a breeze. Super user friendly!

Taylor Ashley Boutique
United States
Almost 7 years using the app
December 2, 2019

Great support from Callum. Going to apply his recommendations this evening. Looking forward to some results which I'm sure will happen.

Esajian Wheel
United States
Over 6 years using the app
June 7, 2018

Quick turnaround time. Great customer service.

One Up Bands
United States
Over 6 years using the app
Edited July 22, 2019

I've been using Spently for years, but hadn't updated the templates in awhile because I didn't really have the time to invest in redoing everything with their new template builder. Callum reached out and completely redesigned the templates for nothing, which was extremely helpful!

Barrister Mann Fine Shaving Products
United States
Over 6 years using the app
April 3, 2018

What a great tool. We were able to drastically improve the standard shopify emails with the excellent Spently templates and, more importantly, build out some robust follow-up email campaigns that can be triggered by all sorts of ecommerce activities. I was really impressed by the capabilities and integrations.

Flagandanthemdevelopment
United States
Over 6 years using the app
September 13, 2018

App works great and the team is really friendly. But not like, too friendly, ya know? I feel like they'd be the types of people that would want to pet my dog if I walked into a room with her but still able to hold an intelligent conversation without being too distracted by her cuteness.

QALO
United States
Over 6 years using the app
October 17, 2018

Downloaded and slacked a bit in getting myself started, but Spently did not disappoint. Gave me a phone call and some direct help putting together our templates and getting us going! Finally a company that puts fourth effort to make sure your getting the most from your money. Thanks Spently!

LightingTrendz
United States
About 6 years using the app
Edited June 10, 2015

Amazing! Emails look so much more professional and engaging. Easy to use, great feedback from our customers. Awesome support from app.

Bannor Toys
United States
About 6 years using the app