Reviews (244)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report increased sales and conversions due to professional, customizable email notifications for marketing strategies like abandoned cart recovery and upselling. They appreciate features like order confirmations, shipping updates, and the inclusion of discounts and product recommendations in emails. The app integrates seamlessly with Shopify, offers valuable metrics, and has responsive customer support. Merchants note immediate returns and enhanced customer engagement from email campaigns.

January 22, 2021

Jaret and Callum were a great team to work with! They went above and beyond to ensure that our needs were met and helped us use Spently in the most efficient way for our business. We just went live with our templates but I am confident it will generate growth for us along with being beautiful to look at!

BUA Inc.
United States
Almost 3 years using the app
August 1, 2019

Spently has helped us create unique designed email templates for our store which have reinvented the way we send emails to our customers from email confirmations to shipment updates as well as abandon cart reminders. The team at Spently helped us create all the emails necessary as well as have the setup properly to be viewed by our customers. They have also allowed for adding discounts to our confirmation emails and abandon cart emails to encourage repeat purchases. Great app! Would highly recommend!

Rug Savings
United States
Almost 3 years using the app
July 11, 2018

We previously used another tool to edit our store notifications and after no support and limited functionality we came across Spently. By far the best app and customer support I have come across. They were able to get me up and running in no time and the revenue they have generated for me to date is well worth the cost over $6k so far. The templates look great and wouldn't hesitate to recommend this to anyone.

Monte Coe
Canada
Over 2 years using the app
November 6, 2016

Spently really makes things easier and gives you a wide variety of options.

Little Joe Woman
Singapore
Over 2 years using the app
December 19, 2019

I had a small issue not finding my way around the app. So, I opened the chat window and Callum created a whole set of Mails for me within a few minutes. Super helpful and more than I expected!

De Watère
Germany
Over 2 years using the app
June 15, 2020

We're only just starting out but we are already seeing improved engagement and some revenue coming through our transactional emails. Very happy with the customization of our simple user experience but the support is what puts this service over the top. Honestly, as a full stack marketer I deal with a dozen different support teams and Spently is at the top with their quality and response. Thank you Spently team!

Joseph+Sue
United States
Over 2 years using the app
October 27, 2021

I ran into some issues where Spently wasn't compatible with my stores latest theme update. The Spently support team were quick and efficient in their response and went above my expectations to fix the issue we had. Very impressed!

Arkivio
South Africa
Over 2 years using the app
October 2, 2018

This app is really easy to use, integration with Shopify is so simple. The emails look great and they provide awesome customer service!

NOOMA
United States
About 2 years using the app
May 15, 2022

I've used Spently for 2 years now, and what I appreciate the most is that their team will set everything up for you in the beginning, and they're quick to react to any changes and updates. Super easy and saves a lot of time for me. Win-win!

Urban Tots
United States
About 2 years using the app
September 11, 2020

Super good app with an exceptional customer service. Highy recommend it. I have every glitch fixed within 24 hours.

Gogh Jewelry Design
United States
About 2 years using the app