Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

August 1, 2019

Spently has helped us create unique designed email templates for our store which have reinvented the way we send emails to our customers from email confirmations to shipment updates as well as abandon cart reminders. The team at Spently helped us create all the emails necessary as well as have the setup properly to be viewed by our customers. They have also allowed for adding discounts to our confirmation emails and abandon cart emails to encourage repeat purchases. Great app! Would highly recommend!

Rug Savings
United States
Over 5 years using the app
August 6, 2019

The team at Spently is amazing. We felt at home with them right away. Their service is really really good. The app also performs amazingly well, we rebranded 27+ emails that go out from shopify, which has significantly increased our revenues last month. Highly recommend these guys!

Myrah Penaloza
Canada
Over 5 years using the app
September 30, 2021

The tech support is fantastic! Response time is fast and Tina has been super helpful on multiple occasions when issues have come up.

ASSOULINE
United States
Over 5 years using the app
August 13, 2019

Love this app! The customer service is top notch, and now my emails have the proper flavor to them. Very happy, even with the basic plan!

THE LEGACY FLAG
United States
Over 5 years using the app
July 10, 2019

This app is a must for any Shopify store. It makes so much sense - our emails with the highest open rate are now looking on brand whilst being fully utilised with opportunities to sell more and inform our customer.
Not only is it easy to use and navigate, but the customer service is amazing as well. No questions left unanswered. Highly recommended!

Banabae
Australia
About 5 years using the app
October 19, 2016

Excellent app for making customer email notifications look professional and engaging! Quick to use and customise and synced with our Shopify store easily. Would definitely recommend!

The Den Now
United Kingdom
About 5 years using the app
September 26, 2017

Nicholas at Spently is amazing to work with. Everytime we have needed help with the Spently app him and his team have provided us with amazing service. We have had a great ROI with the app and would HIGHLY recommend installing it. Trust us - you won't be disappointed.

Tinytrendsetter
Canada
About 5 years using the app
September 19, 2016

Easy to install app. Excited to use this on our new site.

Knock On Wood Co
United States
About 5 years using the app
October 10, 2016

Fantastic app with exceptional customer service! The app is extremely easy to use and allows you to create professional email notifications for your Shopify store without the hassle of any coding. Spently's notification emails are versatile and customizable and are filled with tons of great features that allow you to monetize on your correspondences with your customers as well. Their dashboard provides valuable metrics and analytics pertaining to the emails you send, allowing you to see which emails are most effective at getting opened and which get the most clicks, allowing you to better measure which types of correspondences works for your customers and your company. Also, their customer service is absolutely top notch. I would highly recommend this app to anyone looking to make effective and professional notification emails with their Shopify store. We have two Shopify stores and use Spently for both of them and couldn't imagine running our stores without this app.

Sabbat Box
United States
About 5 years using the app
Edited April 13, 2016

I would to add to my initial review. Customer service was IMMEDIATE - they clearly explained something I didn't know...

I LOVE this app.

This app is a MUST HAVE. Completely custom design all of your customer interactions with ease. It looks as though you spent a fortune on an email designer - but you didn't. The tracking is amazing & great customer service. This is just the best app.

Karma Arm
United States
Almost 5 years using the app