Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

December 14, 2015

Highly recommend it! Very easy to upgrade and customize all of your standard emails (order confirmation, shipping confirmation, abandoned carts). Since installing and customizing our emails, we've received a lot of great feedback for how great our emails look!

Safego
United States
9 months using the app
March 28, 2017

Spently is super easy to use and their customer service is great. I had and issue with my Custom Products App integrating with the Spently templates, but they fixed it right away. I would recommend this app for anybody that wants easily customize their email notifications.

City Chapters
United States
9 months using the app
January 10, 2018

Spently is our go-to app for driving repeat sales in our store, we’re getting incredible results and big sales bumps from the upsells we add to our store emails. It’s basically a whole new channel for selling.

We also really like the ability to create follow-up emails that automatically go out to people with abandoned checkouts as they really work in bringing them back to buy.

The app has been great for bringing our brand’s look and feel to every email we send to a customer, which is really important. We’ve seen a lot of growth selling on Shopify, and now Spently is the fuel that drives our growth engine!!

Monte Coe Us
Canada
8 months using the app
November 4, 2016

Hooked ! One week with the free trial and I am so excited to start my subscription to customize my business' email notifications. Super user friendly and a lovely personal touch for customer relations !

Fenwickcandles
Canada
8 months using the app
September 10, 2018

Great app so far... Have been using it for the last 2 weeks! Makes nice looking email templates and transactional emails for the store!

Simply Epic Apparel
United States
8 months using the app
January 12, 2018

Great app that's essential to any startup shipper

Tbe Outfitters
United States
8 months using the app
December 16, 2016

Excellent app. The initial sign up was seamless and customer service is top notch.

If you're not using email as a way to increase sales, you're leaving a lot of money on the table. The spently app turned out to be the ideal solution for this need. Not only that, but it does a lot more than that. Great work guys!

Musclewizardcanada
Canada
8 months using the app
March 6, 2017

Spently is a great app for people unfamiliar with coding or wanting to spend hours trying to learn how to create automated emails. This app does it all, with a simple easy to use interface which has allowed me to monetize my business. five stars.

Coastal Australia
Australia
8 months using the app
August 10, 2016

I'm new to ecommerce, so setting up all of the apps has been overwhelming, to say the least. Spently provides a complex platform, supported by wonderful customer service! Received a call from one of the founders to help me set up my notification emails. Wonderful customer service and great business tips!

Arctic Horse
United States
8 months using the app
Edited October 16, 2018

They are working with us to make the service a better fit. Thank You :) We are happy to see how it goes.

Angrykittyonline
United States
8 months using the app