Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

October 7, 2019

I am a dummy when it comes to anything coding or technical so I was definitely intimidated by all the stuff that Spently can do. I had downloaded it a month ago but didn't get around to activating it until this weekend. Immediately upon activation I received a message from Callum saying they can assist with installing all of the templates for me (FOR FREE!). That was nice. The only thing is that since it was a Saturday they are closed on weekends. (NO BIGGIE) So my impatient self decided to try to figure it out myself so I visited there very resourceful support page and got a video and full test walk-through on how to do the installations myself. Done! I was extremely impressed by all that the app has to offer. So remember that message I got from Callum on Saturday? Well like clockwork first thing Monday morning Callum emailed me to followup on my questions. I had also installed another discount app on Sunday and was confused how to get the two to work together. But again, the Spently app is designed so perfect that there really wasn't any conflict and my technilogically handicapped self was able to get both apps installed and working together seamlessly. It goes to show the amount of thought and work they put into developing this app. I had no access to support because it was the weekend yet I was able to find all the help I need and receive a quick followup in a more than timely manner from the company --The developer himself might I add! So we're up and running. My only thing I'm nervous about is the cost per month only because I am completely new to ecommerce and I'm hoping I get things running in time so that the website pays for itself. The app is DEFINITELY worth its monthly cost. I just pray I can get things running smoothly so I can afford to keep it. Looking forward to making millions with Spently!!!!

Maximum Beauties
United States
8 months using the app
November 11, 2020

Great app! Makes a HUGE difference to how you present yourself to your customers over the standard generic Shopify transactional emails. The team is super helpful and great to work with. Definitely add Spently if you want to improve your customer experience.

SARTORO
United States
7 months using the app
July 16, 2017

Great App, I am using on two of my websites www.swiftdrinks.com.au & www.hellodrinks.com.au Very easy to set up, and customer service is top class, already seeing a return :) Cheers folks

Webring2u
Australia
7 months using the app
March 10, 2016

I love the different template options available! They make notifications look so much better, though I wonder why Shopify's basics are so uninspiring. The templates are easily editable and install quickly.

Carolyn Nealen Cloth Llc
United States
7 months using the app
November 24, 2019

Love this app! Installed Spently this past week and it was super easy to setup all of my emails, love the way they look and already drove me some additional sales. Keep up the great work!

FuegoLight
Canada
7 months using the app
October 15, 2018

We have been using one month and so far it has generated more sales from recovery. It is pricey, but if it will make us money then thats OK. We like how it creates custom discount codes for each customer automatically

Bikini Crush Swimwear
United States
7 months using the app
May 6, 2016

The Shopify email templates are so dry and basic. They just don't match the vibrancy and color of our brand. With Spently, we can make sure that our customers have a branded experience, not only on our website, but in their inboxes as well!

Black Lotus Jewelry
United States
7 months using the app
May 4, 2018

I have not been using this app very long on both of my shopify sites, but the short time i have been working with it has already made a difference. The level of care and support I have received has been nothing short of astounding - im looking at you, Armando! Thank you for your help, knowledge and patience. Ill say it again - this app is pure genius! As ecom sites, the only "real" store front we have are homepages and - believe it or not - emails. Spently has helped us bring our storefront style and feel to every email we send and it has proven to really take us to the next level. We feel super professional, fun and put together now. Thanks again! You guys rock!

Magnolia Usa
United States
7 months using the app
October 7, 2016

Loving it! We'll still getting the hang of all the features but are really happy with Spently. It's easy to use and the emails look great!

Milkface Nursingwear Inc
Canada
7 months using the app
Edited November 13, 2018

SeriousCountrySports.com - we are delighted with the functionality of Spently. Highly recommended for Abandoned Baskets and Follow-up email campaigns.

Serious Country Sports US
United Kingdom
6 months using the app