Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

Edited December 12, 2018

I have tried a LOT of solutions to maximise my email efficiency and Spently really does the job well. You can replace all of the standard Shopify emails with your own branded set and include coupons, recommend products and so much more.

You have the peace of mind knowing that all of your emails are sent through Shopify's servers so the delivery rate is fantastic. Also, because these emails are transactional, the open rates are phenomenal and you can subtly include upsells and cross sells without coming across too 'salesy' like the way a newsletter campaign might be perceived.

There's a full range of Automation series that you can set up including Customer Winback, Cart Abandonment, Review Requests, Customer Purchase History et cetera.

Install now - worth every penny!

P.S. The Customer Support is Outstanding too!

Tony O'Hora - Backstage Rockstar

Backstage Rockstar
United Kingdom
About 2 months using the app
May 5, 2021

Amazing service. Tina was very helpful in assisting us in setting up our templates. She went above and beyond what we expected to receive and was very prompt with her replies. The designed emails have definitely made a difference to our customers and ensure they are always prompted with the appropriate emails and discounts. Really looking forward to working with them again.

bare district
Canada
About 2 months using the app
February 6, 2019

I use this app to help me send recovery / Abonded cart emails! This helps a lot and very easy to use .

Zeena Hair Extensions
United States
About 2 months using the app
November 18, 2015

Great app! So easy to implement and exactly what we were looking for.

Simple Life Istanbul Llc
United States
About 2 months using the app
Edited August 15, 2022

Beautifully designed emails! I encountered a problem and originally left a 1-star review and sent an email. Customer service reached out immediately and the problem was resolved right away. Amazing customer service!! Thank you so much!!

Mauve Street
United States
About 2 months using the app
Edited June 3, 2019

Callum has been fabulous support with all my questions and the results have been excellent. Highly recommended.

Feather.com.au
Australia
About 2 months using the app
September 16, 2016

Easy to install, I like the customization. Very nice! Highly recommended!

Sexyvibes Shop
Italy
About 2 months using the app
October 10, 2019

Spently has been great so far! Support, namely Callum, has been accessible just about any hour of the day. I feel like it has been worth the cost so far, especially for abandoned carts. This is a part of my site I've felt has been lacking, and Spently makes it easy and beautiful. I would definitely recommend this app to anyone that wants their emails to look more like their website and less like a standard shopify email. As a bonus I so appreciate they help to design and layout the emails with you.

Purusha People
United States
About 2 months using the app
October 14, 2020

If you want beautiful templates and a user friendly platform to edit them for your store this is the app. The support team very incredible at least my experience with them when I had an issue. They have been replying fast literally in minutes and made a great service.

GALIELLI
United States
About 2 months using the app
Edited September 22, 2021

Im waiting to see what the app actually does within my trial.Tina the support staff is amazing. She walked me thru everything on how to set this up! I am going to update my review after my trail is over to see how it performs

Modern Backroad Boutique
United States
About 2 months using the app