Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

November 15, 2015

Quick and easy to make some pretty good looking emails! Plus the templates come with easy to follow instructions and tips on how to make the best use of them.

Bestbreed
United States
26 days using the app
Edited March 21, 2020

Easy to set up and it looks professional. Its also free which helps me save a lot of cost since I'm just starting.

eLspace
United States
25 days using the app
September 7, 2020

Good service. I popped questions on the website and got replies almost in real time. Good service. Good service.

Gamer Bargain
United States
24 days using the app
May 25, 2019

What I enjoy about this app is how it uses unique codes per customer so they don't get picked up by the coupon websites. Also the code is based on the customers name to add that personal touch. I haven't built out all of my automation emails yet, however I see them as being very powerful once you know how often your customers are needing to buy your products.

Aquarium Co-Op
United States
24 days using the app
February 26, 2019

I just started using the auto emails and they look amazing! Plus, the customer service has been so helpful. The instant chat with their reps is quick and easy. So far I'm very happy with the app!

The Sorting Shop
United States
22 days using the app
November 9, 2018

Spently simplify email marketing. Thumbs up. Easy to use. Bring lots of return customer back to our store.

ozpack.au
Singapore
22 days using the app
August 16, 2018

Wonderful support service! Smart and friendly people who know their product.

Shopindigenousdesigns
United States
21 days using the app
August 29, 2018

Cool app so far. Have been using it for about 2 weeks on and off.

Summerallurecollection
United States
21 days using the app
August 20, 2019

This is a great app which just makes the communication to customers more professional and allows you to have a same brand message and look and feel going out on all mails. This will set you apart from the pack. Easy to install and configure, giving the follow up emails a go now with an abandoned cart 3 mail sequence to catch those that have fallen through the net. Lets wait for results

GoBokke
South Africa
20 days using the app
November 26, 2020

I have used this app briefly, and it appears to work well as described. The support team for Spently clearly goes above and beyond to help in every way, and always very quickly. Thanks for this!

Cutting Edge Cutlery Co.
Canada
20 days using the app