Reviews (581)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

February 26, 2019

I just started using the auto emails and they look amazing! Plus, the customer service has been so helpful. The instant chat with their reps is quick and easy. So far I'm very happy with the app!

The Sorting Shop
United States
22 days using the app
November 9, 2018

Spently simplify email marketing. Thumbs up. Easy to use. Bring lots of return customer back to our store.

ozpack.au
Singapore
22 days using the app
August 16, 2018

Wonderful support service! Smart and friendly people who know their product.

Shopindigenousdesigns
United States
21 days using the app
August 29, 2018

Cool app so far. Have been using it for about 2 weeks on and off.

Summerallurecollection
United States
21 days using the app
August 20, 2019

This is a great app which just makes the communication to customers more professional and allows you to have a same brand message and look and feel going out on all mails. This will set you apart from the pack. Easy to install and configure, giving the follow up emails a go now with an abandoned cart 3 mail sequence to catch those that have fallen through the net. Lets wait for results

GoBokke
South Africa
20 days using the app
November 26, 2020

I have used this app briefly, and it appears to work well as described. The support team for Spently clearly goes above and beyond to help in every way, and always very quickly. Thanks for this!

Cutting Edge Cutlery Co.
Canada
20 days using the app
October 19, 2016

Really easy to use. My store confirmation email look more profesional now thanks to Spently. I really recommend this. They have templates that let me include my store logo. Love it!

Balia Boutique
United States
19 days using the app
April 7, 2020

Amazing customer service and great to work with. Great for keeping up with customers and making sure everything is good.

Bandsware
United Kingdom
18 days using the app
Edited March 14, 2015

Amazing APP! I tried it for a week and it's the exactly APP I wanna use to help my website to build a beautiful anto-response email template!! And it works like a charm with Shopify API! You don't wanna miss this one out if you have the same request as me :)

MinerNetwork
Canada
16 days using the app
April 20, 2021

I found this app simple to use and really appreciate having email notifications that are polished in appearance while also being designed to convert. It is still early days, so we will have to wait and see re conversions, but overall I am very pleased with it. The support I have received from the Spently team has been excellent. I needed a feature that was not inherent to the app and they came through with a solution in just a couple of days. That kind of service makes all the difference.

Real Treat
Canada
15 days using the app