Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

October 19, 2016

Really easy to use. My store confirmation email look more profesional now thanks to Spently. I really recommend this. They have templates that let me include my store logo. Love it!

Balia Boutique
United States
19 days using the app
April 7, 2020

Amazing customer service and great to work with. Great for keeping up with customers and making sure everything is good.

Bandsware
United Kingdom
18 days using the app
April 20, 2021

I found this app simple to use and really appreciate having email notifications that are polished in appearance while also being designed to convert. It is still early days, so we will have to wait and see re conversions, but overall I am very pleased with it. The support I have received from the Spently team has been excellent. I needed a feature that was not inherent to the app and they came through with a solution in just a couple of days. That kind of service makes all the difference.

Real Treat
Canada
15 days using the app
August 20, 2017

Great customization, easy to use and excellent customer service!
The new templates we have created with Spently have taken our notifications to a higher level.
www.riogym.com

Rio Gym
Israel
15 days using the app
Edited January 9, 2019

I have found this app super easy to use, and it has given me everything I need to build my workflow! Happy Merchant here!!

Chels' Lil Boutique
Australia
14 days using the app
July 29, 2020

We used this Spently to generate more return purchases. We are very impressed and thrilled with the result in just a brief period of time.

Filo Artisan Trade
Australia
14 days using the app
February 14, 2019

Delightful application, I was excellently supported by the staff. Very nice graphics with wide choice! First of all though, the staff! Professional, prepared and especially of a unique kindness! I'm happy to have it installed and I'm sure it will be perfect for my store! Thank you!

HStylish
Italy
13 days using the app
October 10, 2019

I absolutely love this app. I was in a time crunch and needed to develop a suite of customer emails for my store. I found this app and it took me no time to learn the tool and implement automatic emails that have been running smoothly since. Customer service was also super responsive and helpful. I definitely recommend it!

THE SIXES
United States
13 days using the app
May 24, 2019

At first I was a bit confused with all the settings but after a great help from Callum my fears disappeared and I got confidence in the App. I will start to using from today and I will get back in 14 days and make a new review of how it has worked for me.

Thank you Spently & Callum keep up the good work!

Aniiiqa Inc
Denmark
13 days using the app
November 14, 2017

I just started trying the free version. It does the work!

Crystal Hill
United States
12 days using the app