Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

January 11, 2019

I would 100% recommend this app to anyone, very easy layout and customer service is amazing. I had a small problem and they were extremely helpful and helped me fix it. Keep up the great work!

Camping Accessories Unlimited
United States
3 days using the app
May 23, 2017

This app has helped drive so many sales for us in just the first month! Definitely worth the paid version for all the additional email notifications and auto follow-ups feature. I love how we can see analytics and track performance on all the emails, and I especially like the "refer-a-friend" discount option. Highly recommended!

Fidgetswag
Canada
2 days using the app
December 1, 2021

Great customer service! Tina set up all of the code and even customized it to match my website! I’m looking forward to seeing how my customer respond and if the coupon codes work as an incentive to return.

McKizzo Ink
Canada
2 days using the app
January 8, 2014

The guys at Spently took my constructive criticism and developed a new, clean theme. I'd suggest giving this APP a whirl.

Cheri
CEO
Orglamix
Get Pretty, Purely
http://www.orglamix.com

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Orglamix Eco Chic Natural Makeup, Cosmetics, Fragrances, Skincare + Beauty
United States
About 1 hour using the app
May 3, 2022

Very helpful support team, quick to respond and they always provide easy to understand steps to follow. Great app all around! Excited to see how much it helps out with sales.

Sherpa THC
United States
1 day using the app
April 27, 2020

Was struggling to find an app that would let me customise my notification emails and this was the ONLY one that met my needs. Quick and easy to set up, and most importantly makes our emails look so much more professional.

terrae
Malaysia
1 day using the app
August 27, 2020

Thanks a lot . Saved me and my customers lots of time. Look forward to more… and... minimum 100 characters

Urban Integrity
United States
1 day using the app
August 19, 2020

Why I didn't find this App earlier? Can't ask for more!
Great service great products. Recommend. Recommend

Kudos Shops
United States
About 19 hours using the app
February 18, 2022

I just downloaded this app so I can't comment yet on how much it affects sales but I must say that their customer service is above expectation. Not only do they respond to emails promptly but after I installed the app the chat popped up with an agent named Tina requesting to complete set up. She answered all my questions and was extremely professional and helpful. I'd say the only thing I didn't expect was that after publishing the email templates I was prompted to accept billing. This however don't change the pricing. The app is still free under 25 orders per month and increases in $10 increments after to a maximum of $400. If sales increase this is a win win.

Fire Naturals
Canada
About 13 hours using the app
January 11, 2013

We've had a good experience with the Spently app. We offer a 50% off voucher code on our receipts, and the response definitely exceeded our expectations. Since using this app, we have doubled our return customers. The app pays for itself by offering customers incentives to buy again, and after one month of using the receipt templates, it's making us money.

Ashley Bridget | Express your Innocence