Reviews (247)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report increased sales and conversions due to professional, customizable email notifications for marketing strategies like abandoned cart recovery and upselling. They appreciate features like order confirmations, shipping updates, and the inclusion of discounts and product recommendations in emails. The app integrates seamlessly with Shopify, offers valuable metrics, and has responsive customer support. Merchants note immediate returns and enhanced customer engagement from email campaigns.

September 21, 2020

Customer support were amazing. Had a issue with my emails that were showing coding from another app when it came to accessories. No fuss what so ever I told them my issue and they came back to me to say they have fixed it and now my emails look perfect. Thank you Grace

Total Safes
United Kingdom
10 months using the app
January 10, 2017

Great app with so many different features. Really helpful in taking our business to the next level. Support is amazing too, to work through minor tweeks.

Ella Mila Inc
United States
10 months using the app
December 7, 2021

Probably some of the best support you'll receive from an app team on shopify. I was a little skeptical at first but was convinced when I saw the amount of conversions. I'd highly recommend trying this app.

OnlinePharmacy
Ireland
10 months using the app
October 3, 2016

LOVE Spently - makes automatic email notifications a breeze. Super user friendly!

Taylor Ashley Boutique
United States
10 months using the app
August 12, 2019

Great app, i highly recommend Spently there personalized emails and coupon code sending really helps customers make there purchase on our site.

Heaven's Gate Home & Garden
United States
9 months using the app
November 11, 2020

Best app and even better team! They are very quick to help with customizations. Pretty genius that it takes over notification emails.

Hush Blankets
Canada
9 months using the app
March 23, 2022

Spently has been a huge help in optimizing our Shopify transactional emails! They have provided great customer service from day one and are alway willing to jump on a call to help on a set-up. Our customers enjoy receiving the customized emails as it helps improve the overall experience. I would highly recommend working with Spently team if you would like to customize standard Shopify emails!!

Mushpreneur
United States
9 months using the app
October 19, 2023

Very Satisfied with this app!
customer service people go above and beyond to help where needed.

The Stitchory
United States
9 months using the app
UpOrder replied October 20, 2023

Thank you for the review! We greatly appreciate your feedback. :)

November 14, 2018

Easy to use and creates beautiful templates. We are so happy and grateful to find this app, and we have used it for a long time now :-)

DesignWerket
Sweden
8 months using the app
June 30, 2022

Spently has taken our transactional emails to the next level. It's given us both insight into performance as well as personalization features that we've never had before. Customer Service is A+. Our account rep Tina is super responsive and her expert opinion helps us to effectively optimize our program.

Mack Weldon
United States
8 months using the app