Reviews (244)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report increased sales and conversions due to professional, customizable email notifications for marketing strategies like abandoned cart recovery and upselling. They appreciate features like order confirmations, shipping updates, and the inclusion of discounts and product recommendations in emails. The app integrates seamlessly with Shopify, offers valuable metrics, and has responsive customer support. Merchants note immediate returns and enhanced customer engagement from email campaigns.

Edited March 31, 2020

Every experience with Spently has been super. Grace is a rockstar and they are both expedient and thorough. We very much appreciate the great service.

Hex Head Art
United States
5 months using the app
November 1, 2018

Spently automatically sends out professional looking emails to our customers. We're not a big store yet, but Spently is helping us get bigger faster.

57 Peaks
United States
5 months using the app
August 4, 2017

Simple to use right out of the gate! Makes confirmation emails MUCH more elegant and professional!

Myofficebites
United States
5 months using the app
February 13, 2021

Excellent app, great for improving email templates. The first plan should be cheaper, 100 us is quite to much

Gaucho Kosher
United States
5 months using the app
June 19, 2020

Spently was effortless to set up and exactly what I was looking for in my business. I love how automated and easy it was to follow up with my customers in a strategic manner. I only wish I could have found Spently sooner, as it increased my monthly revenue greatly! I would comfortably say this is the best app in my roster for increasing revenue. Don't delay in downloading, let Spently do the work you don't have time to do.

Justine Brooks Design | Handmade Nature Inspired Jewelry
Canada
5 months using the app
July 14, 2018

Absolutely an amazing & A must have app. As you are busy running your business
this amazing app helps you stay in touch with your clients.

The Team are amazing!!!!! as some of our business needs were tailored for us. they are great to work with, and are always there to help you through setup etc.

We would highly suggest that all businesses use this app.

Soren Custom Inc
Canada
5 months using the app
Edited September 8, 2016

We have only just recently moved across to Shopify and so far love it. However, we were surprised by how limited their email templates are and the ability to easily modify them. Without an app like Spently there’s too much coding required compared to how simple everything else is in Shopify. Being able to modify email templates to match the look and feel of Scott’s brand as well as have a nice easy to use interface that matches the rest of Shopify was a must. We landed on Spently, and while it’s early days, we’re liking how easy it is to modify and change the templates and still get a professional result.

We’d like to see more ability to drill down into the data (e.g. rather than just total numbers of opens, who actually opened the email), but these updates I hope will come.

Really delighted with the Spently app so far and looking forward to being able to cross-promote products and drive repeat sales. Well worth the addition and an essential first app to add to your Shopify.

- Update: We had a slight issue with Spently's new auto follow up working on Safari, but Ren was right onto it and had the issue sorted for us promptly. Thanks.

Scottleggo
Australia
5 months using the app
Edited December 12, 2018

This app is amazing, great customer service and this does help you increase your revenue. Highly recommend!

SaltBae50
United States
5 months using the app
March 8, 2022

We have a custom-built in-store pick up option and the Spently Team helped make sure that all of our order confirmation and shipping emails were accurate and had the correct language based on the type of order that was being processed.

Parker Clay
United States
5 months using the app
February 4, 2021

I'm not one to normally write reviews, but have been super impressed with Spently. In a day and age where genuine customer service of any kind is almost non-existent these guys are like a narwhal - elusive at best, magical when you happen upon one... These guys deliver every time - fast, efficient, super helpful, friendly and have the ability to think outside the box (in addition to the app doing exactly what it says it will do, increase sales). Keep it up!

pucciManuli
United States
5 months using the app