Reviews (94)

Overall rating
4.5
Counts per rating level
  • 90% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
September 8, 2023

First time I am volunteering to leave a review. I guess I have been super lucky to have Ruben as my main contact. He has solved a few of the issues I had when setting up and after the set up too, even when I needed to reimport orders I had deleted. Always super quick and super polite. Honestly, if he was in London, I would hire him right away to join my team! Thanks Ruben!

Heating & Plumbing London
United Kingdom
Over 1 year using the app
October 13, 2022

Great customer service and fast reply. Ruben helped a lot and promised to work on modifications for our extra requests.

Spirits24
United Kingdom
Over 1 year using the app
Edited March 10, 2023

I had the best customer service experience with Yassir (Belgium). He was clear, patient, and very knowledgeable. I was so stressed prior to the call, about shipping in Canada and to the States because it is all so new to me. But now, I feel saved from the stress of watching endless youtube videos to find answers. He walked me through every step and sent me some links that will help me get an account manager. I'm truly happy to have such a great person like Yassir to help me out! (long but I needed to pour out my heart)

Mary Queen Trade
Canada
Over 1 year using the app
June 22, 2023

the service is very wonderful and the service manager is extremly kind.
Guide us to apply the app step by step and explain very clearly.
Strongly remommended.

采寓生活館
Taiwan
Over 1 year using the app
September 30, 2022

Top Support und unheimlich schnelle Bugfixes oder Anpassungen.
Integration und Nutzung des Dashboards sind Top!

www.valisma.de
Germany
About 1 year using the app
Edited February 12, 2024

Reuben's app support is very thorough.

App works most of the time.

UPS customer service is awful. High % of Mail goes missing or is up to 2 weeks late

Fixaball Ltd. Fixings and Fasteners UK
United Kingdom
10 months using the app
August 25, 2023

Ruben consistently provides us with effective solutions to our problems. His advice is prompt and valuable, helping us overcome the issues we face. We greatly appreciate his assistance and support. Thank you, Ruben!

Larchives
United Kingdom
9 months using the app
May 13, 2023

great app and great support, always answered my tickets within 24 hours and problems were solved quickly, thanks

CSTech
Portugal
9 months using the app
April 6, 2023

Great customer service and the app works great ... hope they can create a sub-users account @ Highly recommended !!!

DaRoAn
Spain
7 months using the app
October 13, 2022

Great app to automate the shipping process with UPS. The support is great and helps you with all your needs!

Star Naming
Germany
6 months using the app