Reviews (113)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, automating shipping label creation and order fulfillment, which saves time. They praise its user-friendly interface and responsive customer support. Features like automatic fulfillment updates and customizable packaging options, alongside free cost, enhance its appeal. The app also supports global shipping with automated customs documentation, continuously improving based on merchant feedback.

January 28, 2026

The app is very straight forward, easy to link your accounts and Ruben provides quick support when needed!

HeliumDeploy
Canada
Over 1 year using the app
December 8, 2025

UPS Support really works, Ruben helped me with connecting two stores to one account, so I am completely satisfied with this app and can recommend it for sure.

SKINLIST
Netherlands
Over 1 year using the app
November 17, 2025

Great support from Ruben who helped us solve an issue after UPS migrated to OAuth 2.0

Canoe Centre
Ireland
Over 2 years using the app
October 9, 2025

The support I received was above and beyond my expectations, especially with Rueben. I needed to update web pages with UPS and effected my UPS app in Shopify and my customers were unable to place orders. Reaching out for support and he (Rueben) was there to offer assistance and most instances, corrected the issues. I would highly recommend!!!!

Camille La Vie
United States
10 months using the app
November 25, 2025

Rápidos, atentos y con seguimiento. Como todo lo que hace UPS. Ruben Miller fue el técnico que me ayudo, impecable. La aplicación claramente sigue en desarrollo pero incluso en esta etapa es muchísimo mas fácil que usar la pagina web y mas con el servicio técnico que poseen.

Mistral Coffee SL
Spain
7 months using the app
October 13, 2025

UPS customer support, especially Ruben, has been absolutely incredible and extremely helpful. The support team has been very responsive, providing feedback quickly and consistently going the extra mile. Honestly, it’s some of the best and most helpful support I’ve received!

This level of support makes it easy to remain confident in the app’s functionality and to continue using the UPS dashboard. We are very grateful for all the assistance.

Colourtrend Paints
Ireland
About 1 month using the app
January 20, 2026

10/10 support setting up the app. all features you need.

VISIO
Germany
About 1 month using the app
October 22, 2025

Had a great experience with the IT team, always on hand and very prompt with support during our initial set up/plug in stages. Shout out to Ruben for putting up with me :)

The Muff Liquor Company
Ireland
25 days using the app
August 6, 2025

We have been using the UPS Shipping Dashboard for a little over 2 years now and have had ZERO issues when it comes to managing and creating labels for our shipments. The automatic shipping details make every order quick and concise, alongside the automatic fulfillment.

Any questions we did have for customer service were answered promptly, and with clear, easy-to-follow directions. I would highly suggest to use the app for any and all UPS shipments through Shopify!

TICKERWORKS
United States
About 2 years using the app
November 12, 2025

Great application and fantastic technical support!

Unsolved
Sweden
3 months using the app