UPS Shipping (Official)

UPS Shipping (Official)

Install

Reviews (119)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
    110
  • 2% of ratings are 4 stars
    2
  • 2% of ratings are 3 stars
    2
  • 2% of ratings are 2 stars
    2
  • 3% of ratings are 1 stars
    3
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, automating shipping label creation and order fulfillment, which saves time. They praise its user-friendly interface and responsive customer support. Features like automatic fulfillment updates and customizable packaging options, alongside free cost, enhance its appeal. The app also supports global shipping with automated customs documentation, continuously improving based on merchant feedback.

January 11, 2026

dosent work at all, dosent show at checkout, nothing

Amanda Marcucci
United Kingdom
Over 1 year using the app
United Parcel Service, Inc. (“UPS”) replied January 12, 2026

Hello,

thank you for using the App. The UPS Dashboard app does not support displaying rates in the Checkout. The Dashboard works in a way that it synchronizes your orders from your Shopify store to the Dashboard. On the Dashboard you can in bulk create labels, return labels, use paperless invoice, schedule pickups and many more features.

We provide another App for displaying UPS Checkout Rates in Shopify. In order to use this you have to have a Shopify Plus, Advanced or Growth plan.

Please reach out to us at upsplugins@ecommerce.help so that we can guide, support and onboard you.

Thank you
Team ecommerce.help

November 16, 2024

Doesn't support checkout rates, so there was no way to expose UPS to customers, and it tried charge me literally 3-4x as much for UPS shipping labels as Shopify's built-in UPS labels. This app was charging more for the slowest UPS service than Shopify charged for the fastest UPS service! Completely absurd.

RetroStuff Canada
Canada
16 minutes using the app
United Parcel Service, Inc. (“UPS”) replied November 17, 2024

Hello,

thank you for your message.

The app does not advertise that it supports Checkout Rates. The Dashboard requires you to use your own UPS Account Number. The app itself does not deal with rates at all, it loads your (discounted) rates with your UPS Account Number.

You can reach out to your UPS Account Manager to discuss the pricing. The app does not have any influence on this.

While buying labels via Shopify, you're using Shopifys discounted rates.

We're happy to answer all those inquiries in tickets when you upen them up with us by writing to upsplugins@ecommerce.help

Thank you!

August 21, 2025

requires potential shipping volume to create account

aerbubblr
Singapore
20 days using the app