UPS Shipping (Official) , 80 reviews

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
    75
  • 3% of ratings are 4 stars
    2
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
    3
May 30, 2024

I need help logging into the app and activating my shipping. I am in the UAE and everything was sent via email. My problem is not solved yet.

Oieva
United Arab Emirates
4 days using the app
United Parcel Service, Inc. (“UPS”) replied June 3, 2024

Hello,

please open up a ticket with us at upsplugins@ecommerce.help . We're happy to help anytime!

Edited May 23, 2024

I've had trouble with this app for a couple weeks now. I reached out to them several times but I haven't heard back from them. No clue what's going on with this app lately!

GNkitchenandbath
United States
11 months using the app
United Parcel Service, Inc. (“UPS”) replied May 27, 2024

Hello,

thank you for your message.

You've opened up 4 tickets and every single ticket has been answered a couple of times.

Joe from your team wrote us on Friday and we've answered within a couple of minutes back.

We've answered again. We wrote you step by step instructions on how to resolve the issue. In our records we see that those have not been followed, which is still the reason why it's not working. Please get back to us and we'll make sure that this issue gets resolved

May 20, 2024

could not connect account

The Wellness Stop
United States
About 11 hours using the app
United Parcel Service, Inc. (“UPS”) replied May 22, 2024

Hello,

please open up a ticket with upsplugins@ecommerce.help . We're happy to support and onboard you.

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