Reviews (119)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, automating shipping label creation and order fulfillment, which saves time. They praise its user-friendly interface and responsive customer support. Features like automatic fulfillment updates and customizable packaging options, alongside free cost, enhance its appeal. The app also supports global shipping with automated customs documentation, continuously improving based on merchant feedback.

April 17, 2025

It's ok but could and should be a lot better if it's the official UPS app.
It's not particularly user friendly, the text is pale grey against a white background which makes it difficult to use. It has limited features, for example you can't do a split shipment, and there's no address validation etc. We use it occasionally but it's not that good if you have a lot of orders to ship so we mostly use another third party shipping app linked to our UPS account. Hoping it improves in time

Sparks Theatrical Lighting Supermarket
United Kingdom
Over 1 year using the app
September 4, 2024

I want to use this app, but it ALWAYS incorrectly rates our shipping costs even as we've tried multiple times to synch it to our UPS account. We've become accustomed to this. However, the app often loses synchronization with Shopify and we are unable to fulfill orders received in time for EOD shipping. Kind of sucks when the UPS driver has to come back the next day because the app doesn't work.

Heirloom
United States
8 months using the app