Reviews (94)

Overall rating
4.5
Counts per rating level
  • 90% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
December 12, 2022

Ruben is the BEST! Thank you for all your support.

Integration has made our life easier. Thank you to UPS for this free service. I've tried to use a lot of shipping apps before, but none of them worked so well. If you need such an application, this application is for you.

Sensy
Türkiye
15 days using the app
April 27, 2023

Absolutely fantastic customer service. Very happy to be working with UPS. I had a printing problem which they resolved immediately.

SBC SKINCARE
Spain
13 days using the app
November 23, 2022

This Free app from UPS saved me from the pain of using so many shipping apps. The apps simply works all the time. The best feature of this app is that it will create a Commercial Invoice for all international shipments automatically as soon as label is printed. All the features in the app dashboard are easier to navigate. Best of all, they provided me with the best support, which is so quick even for all technical questions. Thanks Ruben!!! All the labels are printed with order number on it, the tracking details will be automatically updated to shopify and to customer, the tracking updates goes to customer directly from UPS in respective multiple languages and If the shipping methods in Shopify are automatically mapped to the methods in this UPS App Dashboard, then that would be an incredible feature and removes confusion for those who would want to use multiple shipping companies. If you use only UPS, then no problem at all.

Robin Ruth
Germany
12 days using the app
Edited May 23, 2023

I've had an excellent experience with the UPS Shipping (Official) app on our Shopify store. This application is a game changer - it's impressively user-friendly and far more intuitive than navigating the UPS website itself. Its standout feature is the effortless shipping process, made possible by directly pulling all necessary data from Shopify. This seamless integration has made our work remarkably efficient.

However, the absolute jewel in the crown is the phenomenal customer service provided by Ruben. His exceptional support has not only made the technical aspects of the app more accessible, but his consistently prompt responses, friendly demeanour, and willingness to go the extra mile have been invaluable.

The fact that this application is available for free only adds to its appeal. Without a doubt, it's the best solution we've found for generating shipping labels efficiently. I would highly recommend the UPS Shipping (Official) app to anyone in the e-commerce business. A big thank you to Ruben and the UPS team for delivering such an outstanding service!

Norrviva
Sweden
12 days using the app
October 21, 2022

Easy to implement! And customer support is great. Help us all the way to make sure all worked as it should.

Doganics
Spain
11 days using the app
January 19, 2023

So far this has been great. App works great and the customer service by Ruben is particularly great. Extremely fast, clear and thorough, I've gotten an answer to all my questions – often within minutes!

WOLF BOOKS & PRINTED MATTER
Netherlands
10 days using the app
October 19, 2023

Excellent customer support. They respond quickly and resolve your issues. The only thing I haven't figured out yet is how the "UPS rules" work. I suggest updating the videos available on YouTube as they are outdated and adding more new tutorials. Thank you.

Embroplace
Portugal
8 days using the app
May 8, 2023

The application works perfectly. Highly reccomended!
Ruben of the Support Team also solved a problem I had by printing the labels with a thermal printer not directly supported by ups.

Tadeai
Spain
7 days using the app
October 23, 2023

Service is top notch.

Cosplay Supplies Inc
Canada
7 days using the app
January 18, 2023

Ruben is the best!!! Great support team. And oww yeah! This app makes your life much easier ! easy setup and also auto generating invoices for worldwide orders.

Sensors & Probes
Netherlands
7 days using the app