Reviews (1,091)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

January 12, 2023

Sara from the support is amazing. Great app, bundle looks very nice. Free trial is perfect for little companys

ComicKing
Germany
1 day using the app
UFE - Upsell Funnel Engine replied January 14, 2023

We’re really grateful and appreciate you taking the time to share your rating with us.

We’re glad that you enjoyed our support also.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

November 14, 2022

Good!
There are problems, but quickly and efficiently resolved
Fairly easy to set up
Nice interface

homeazza
Poland
29 days using the app
UFE - Upsell Funnel Engine replied November 14, 2022

Thank you for providing us with your feedback about our app and service.

We’re delighted to hear that you received friendly, attentive service from our office staff!

Customer satisfaction is our top priority. And your feedback helps us to improve service for everyone.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

Edited December 29, 2020

Hello there, The app is really easy to use and comes with a lot of features and the customer service is on point :D

Ecosophist
Australia
1 day using the app
January 16, 2023

Awesome app, easy to operate. Richcarde was amazing with his support

Store3us
Albania
1 day using the app
UFE - Upsell Funnel Engine replied January 17, 2023

Thanks for the positive review! We love hearing from our customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

September 9, 2021

Great customer service, responds very individually to my wishes. The functions correspond exactly to my expectations and help me a lot. many thanksl

PRINTM
Germany
1 day using the app
UFE - Upsell Funnel Engine replied September 9, 2021

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sarah, Customer Support Advocate

December 10, 2022

I recently started using UFE Cross Sell on my website and I have been extremely impressed with its capabilities. The support team is always quick to respond and has been incredibly helpful in answering any questions I have had.

One of the standout features of this app is the ability to customize it even with the free plan. This has allowed me to tailor the app to fit the unique needs of my business and create a more seamless experience for my customers.

Overall, I am extremely satisfied with this app and would highly recommend it to other Shopify users. The customization options and excellent support make it a valuable addition to any website.

Gigi
Belgium
1 day using the app
UFE - Upsell Funnel Engine replied December 10, 2022

We appreciate your support and the great review you provided.

Also, we're thrilled to hear that you found our app to be simple and clear.

Thank you again for sharing your experience with our app and support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

November 16, 2023

the app is very nice, you can customize different things, also the support service is fast and knowledgeable. super recommended

Birbab
Italy
1 day using the app
UFE - Upsell Funnel Engine replied November 17, 2023

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app and finding it customizable to your preferences. Our team works hard to provide fast and knowledgeable support, and we're delighted that you had a positive experience. Your recommendation means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


September 19, 2020

I used this app to help me create bundles. Its easy to use, there is information icons at each field for quick knowledge. Great customer service too, very responsive, professional and informative.

Charm Leaf
United States
1 day using the app
March 1, 2021

great app and great support. I had some problems after installing the app because some things didn't work properly but the support promptly fixed them.

SeaShepherdItalia
Italy
1 day using the app
Edited August 26, 2020

Great customer service and very quick to setup. Highly recommend! It has a user-friendly layout that allows quick navigation to make custom changes.

The Paint Crate
Australia
1 day using the app
UFE - Upsell Funnel Engine replied August 28, 2020

Awesome, thank you so much for recommending our small app and sharing your experience 🎉 Glad that I could help merchants like you 🙏

- Sarah, Helixo 👩‍🦰