Reviews (1,093)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

November 11, 2024

Very nice app that's fairly easy to setup and use. The customer service chat was also very helpful when I had questions about where the widget was being placed. It helps increase my AOV and also is customizable so it fits within my brand.

Rare Dirndl
United States
About 4 years using the app
UFE - Upsell Funnel Engine replied November 12, 2024

Thank you so much for your thoughtful review!

We're glad to hear that you found the app easy to set up and customize to fit your brand.

It’s wonderful to know that our support team could assist with your widget placement questions.

If you ever need further help, we’re always here for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

October 10, 2024

If you're looking for an easy to use and effective cross sell & upsell bundle app for your website, UFE is for you. Not only do they have an easy to use platform, but also have great customer service. We haven't experience any issues since using the app and hope to continue that trend :D

1928 Jewelry
United States
Over 3 years using the app
UFE - Upsell Funnel Engine replied October 12, 2024

Thank you so much for your kind words!

We're thrilled to hear that you find UFE easy to use and that our customer service has been helpful. Knowing that you've had a smooth experience without any issues means a lot to us, and we’re here to ensure it stays that way.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

October 17, 2024

Amazing App and what makes it great are the people behind it, super friendly and very helpful. Highly recommend

Black Active Fitness
Bahrain
Almost 2 years using the app
UFE - Upsell Funnel Engine replied October 18, 2024

Thank you so much for your amazing review!

We're thrilled to hear that you're enjoying the app and that our team has made a positive impact on your experience.

Your recommendation means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

September 9, 2024

I had a couple of teething issues with the app which were soon resolved by their excellent service team.

Your Pleasure Toys
United Kingdom
Almost 3 years using the app
UFE - Upsell Funnel Engine replied September 10, 2024

Thank you for your feedback and for sharing your experience!

We’re glad to hear that our service team was able to quickly resolve the initial issues you faced.

Providing excellent support is something we take pride in, and your kind words mean a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 10, 2024

The app features a beautiful design that integrates perfectly with my store, and it offers a variety of options to customize upsell offers.

The customer support team is incredibly responsive and resolved all my issues quickly, which made the setup process seamless.

I highly recommend this app to anyone looking to boost their sales!

VARELIX
Austria
12 days using the app
UFE - Upsell Funnel Engine replied October 12, 2024

Thank you so much for the wonderful feedback!

We're delighted to hear that you love the design and customization options for upsell offers and that it integrates so well with your store. It's fantastic to know our support team was able to make your setup smooth and seamless.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

October 17, 2024

Good customer service! She really went out of her way to help me solve my problem! :D

LittleLuxury
Norway
9 months using the app
UFE - Upsell Funnel Engine replied October 21, 2024

Thank you for your kind words!

We're delighted to hear that our team member went the extra mile to assist you. 😊

Providing great customer service is our priority, and it’s always wonderful to know when we’ve made a positive impact.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

August 26, 2024

We utilized this feature for our bundles, and it performed exceptionally well. The setup process was smooth, and the customer service was outstanding - responsive, knowledgeable, and attentive to our needs. Overall, we’re very satisfied with the experience and would highly recommend it.

gngr bees
United Kingdom
9 months using the app
UFE - Upsell Funnel Engine replied August 27, 2024

Thank you for sharing your experience!

We’re thrilled to hear that the feature worked exceptionally well for your bundles and that the setup process was smooth.

It’s also great to know that our customer service team met your expectations with their responsiveness, knowledge, and attentiveness.

Your recommendation means a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

August 16, 2024

Support is amazing, Bhagya was super helpful.

The app works as intended and has generated many extra sales for us with a higher AOV

Definitely recommend / 10

Vic's Meat
Australia
Over 3 years using the app
UFE - Upsell Funnel Engine replied August 17, 2024

Thank you so much for your fantastic feedback!

We're thrilled to hear that Bhagya was super helpful and that the app is working as intended, generating extra sales and a higher AOV for your store.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 11, 2024

great app for bundle deals and conversions. Bhagya was so helpful and took the time to help me with my inquiry.

Monarch and Muse
United States
Over 2 years using the app
UFE - Upsell Funnel Engine replied October 14, 2024

Thank you for the great review!

We're thrilled to hear that you're enjoying the app for your bundle deals and conversions.
It's awesome to know that Bhagya was able to assist you and provide the support you needed.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team


November 4, 2024

I tried lots of Apps to achieve what I want, unfortunately none of the Apps worked perfectly. Finally I found UFE Cross Sell, it's a powerful App however, it needs lots of patience. I had some issues setting up the funnel but after contacting Nadeem from the support, he was able to offer a solution with 10 minutes. Thank you!

My Store
Germany
2 days using the app
UFE - Upsell Funnel Engine replied November 5, 2024

Thank you so much for sharing your experience!

We’re glad you found UFE powerful and that Nadeem could quickly assist you with setting up your funnel.

We know how important it is for things to work smoothly, and we’re here to make that process as seamless as possible.

Your patience and feedback mean a lot to us, and we’re excited to support you in getting the most out of the app.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team