Reviews (1,101)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective upsell and cross-sell features, which significantly boost sales and average order values. They praise its customization options that align with store branding, enhancing the shopping experience and conversion rates. The interface is user-friendly, with variant-specific triggers and complex discount configurations. Customer support is responsive and helpful, offering live chat and proactive communication.
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Une application que je viens de découvrir et c'est fort dommageable de le découvrir que maintenant ... Elle est top ! Utile pour votre boutique en ligne, le support est disponible et répond à vos questions ( merci Tinu pour ton aide ) --- An application that I have just discovered and it's a shame to discover it only now... It's great ! Useful for your online store, the support is available and answers your questions (thank you Tinu for your help)
Thank you so much for such a great review. Your words really inspire us to keep going. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
Does exactly what I need it to do and its free which is great for my new store will be upgrading to the paid option once I have enough traffic
We are really excited to hear that you like our app. This is exactly the boost we need to keep going. We shall strive to provide you with the best of our service. Feel free to contact us in case you need any assistance with our app.
Contact us at suppor@helixo.xo or via our in-app chat. We are always happy to help.
-Sarah, Customer Support Advocate.
I searched through all of the bundle apps and finally, this one does what I need! Always hard to install and evaluate these apps but Sarah, yes a real person, helped me in real time to evaluate some of the functionality. So far so good!
Check this one out before you commit to another app.
Rob
Thank you so much for such a great review. Your words really inspire us to keep going. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.
Super easy to install and excellent support from Sarah!!! Had it working within minutes on our site. Highly recommended for your Shopify store :)
This is the best upsell and bundle app there for Shopify. Had an issue on the placement of the widget but their support team resolved my issue super fast. Very responsive support team. Though this app is the best, I am not sure about using this app on my store because I am using Checkout-X and this app is not compatible with Checkout-X. It'd be great if they can support 3rd party checkout apps in the future.
This is Day 1 of using the App so can't really tell much but the App seems great. Also, customer service (Nikitha) has been very helpful with the set-up so kudos to her. One key selling point of the app is that I can get all the cross-sells (BOGOF, Bundles etc) and upsells in one app rather than having multiple apps which can slow down my store
Thank you so much for sharing the feedback 😊 As always, I will be there for any help to increase your sale.
Give it a try for some time, see the results yourself, I'm excited to see it ⚡️
In case of further support please contact us through our in-app chat or write us at support@helixo.co
- Nikitha, Customer Support Advocate
I've been playing around with other apps and I landed on UFE 2.0 and it's very intuitive, clear and easy to use. I've been looking for ways to offer deals for customers to buy multiples and for ways to upsell products and this does exactly that without adding a ton of stuff I don't need. So far so good! I'm excited to see what it can do for my sales!
Installed the app today - nice interface. Support and developers were really efficient. Thank you for your assistance!
Thank you for your review, it's our 500th review, always special for us 🤩 I am glad that I could help you today 😊
In case of further support please contact us through our in-app chat or write us at support@helixo.co
- Nikitha, Customer Support Advocate
It's really bad, strongly not recommended, waste my time!!!
After the application is installed, the product attributes of the theme template will be destroyed. After responding to the problem, he said that it would be resolved as soon as possible and asked me to wait, but he waited until the evening before replying to me saying that the problem has not been resolved.He said that he would help me solve it before the next morning. I asked in the morning and said that they hadn't gone to work yet, and they would help me solve it as soon as they went to work. In the afternoon, they told me that the invitation to edit the topic had expired. Oh??? I sent this invitation yesterday, he said he was helping me solve it, but it hasn’t started today??? I vomited, so disgusting
Hello Xie JiRong,
First of all, let me apologize for the inconvenience you had to endure. It was really unfortunate. The issue was a jquery issue. All we had to do was small editing in the theme liquid to solve the issue. But when the developer tried to access your admin via the staff invite you sent us yesterday it said the invite expired. So we immediately asked to staff account invite again.
We had sent you a mail stating the same including a Screenshot showing a message, said the invite expired. Normally the invite would expire only after 7 days. We don't know why this happened, but it was really unfortunate.
You contacted us on 5/8/21 afternoon, and on 6/8/21 morning we notified you that our developers will resume looking into the issue. After they had found the fix all they had to do was to edit the code. But the staff invite expired unexpectedly. We did ask you to resend us an invite but seems like that was really frustrating for you, we are sorry.
We are more than happy to solve this issue for you please send a staff account invite to support@helixo.co and we will fix it right away. We are always here to help.
-Sarah, Customer support Advocate.
This app is really customizable and the user interface is easy to use. When the pop up didn't appear because of another app, I received great customer support in figuring out the problem.
Awesome! Thanks for that genuine review 🎉 We love to give support to any extent to maximize your sales. 💪🏻
Yes, we are commited to it ✌️
- Sarah, Helixo