Reviews (1,071)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upsell and cross-sell strategies that boost conversion rates and average order values. It features a user-friendly interface with options for bundle and volume discounts, making setup and customization straightforward. The app integrates smoothly and functions reliably, enhancing sales efforts. Customer support is also a highlight, with responsive, professional staff providing personalized assistance through live chat or video calls, leading to high merchant satisfaction.

Edited March 7, 2024

Wir sind sehr zufrieden mit dem Support, immer hilfreich und lösungsorientiert, wenn man das Problem gut schildert.

Auch die App selber gefällt uns, wir hoffen, dass es bald mal möglich sein wird, die Texte darin in mehrere Sprachen zu übersetzen - derzeit zeigen wir in unserem mehrsprachigen Shop alles in 3 Sprachen an, was etwas überladen aussieht.

AquaClic
Switzerland
Over 2 years using the app
UFE - Upsell Funnel Engine replied November 6, 2021

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.

If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

- Sreeshankar, Customer Support Advocate

September 18, 2020

Straight forward to use. I had an issue with the pop up upsells so I chatted with them and got a response quickly. Thanks for your help!

Off the Clock Look
United States
Over 2 years using the app
August 30, 2022

This is a Fantastic app our sales have increased dramatically and the customer service is incredible!

SOEK® Australia
Australia
Over 2 years using the app
UFE - Upsell Funnel Engine replied August 31, 2022

We appreciate the kind words! I’m thrilled to hear that our app and services worked out for you.

It’s always humbling to hear how we’re able to make our customers’ business better.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

Edited August 30, 2020

I have just set up my first funnel and it was super easy. I was even surprised to have a real person available on the chat to help me with some questions. Yes, it was a real person, and super sweet and friendly. I still have to explore its full potential and so far it has been a really great experience! I am surprised it is free! Thank you for providing an easy to use interface and did I mention it is free? Yes, I am happy. Great job friends at UFE 2.0. Creating a funnel was never that easy. :-)

fercaggiano
United States
Over 2 years using the app
Edited March 24, 2024

Tiu,
Thank you so much for your support, you help us to disable the popup.

Isabelle Moon
Singapore
Over 2 years using the app
UFE - Upsell Funnel Engine replied October 15, 2021

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us. If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

- Sreeshankar, Customer Support Advocate.

Edited April 19, 2023

Been using this app for a number of years now and it's given me no reason to stop using it. The pricing is extremely fair and the customer service is also excellent. But most importantly, the app converts!

Daisy Bags
United Kingdom
Over 2 years using the app
UFE - Upsell Funnel Engine replied April 19, 2023

Thank you for sharing your positive review about the app! We take pride in providing excellent customer service and ensuring that our users are satisfied with our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 12, 2021

商品バンドルを細部にまで設定ができて、とても有用なアプリだと思います。
また、サポートも対応が緻密で早く、満足のいくものでした。 I think it's a very useful app because you can set the product bundle in detail.
In addition, the support was meticulous, quick, and satisfying.

HBLT Annex
Japan
Over 2 years using the app
January 25, 2022

Amazing app with even better support!!! Would recommend this app to anyone out there. It has increase my stores revenue by ten fold.

SNOB
Canada
Over 2 years using the app
UFE - Upsell Funnel Engine replied January 25, 2022

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.

If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

- Sarah, Customer Support Advocate

July 16, 2021

Great App to increase average order value. Easy to implement and use.
Support ist very fast and helpful.

BEARFORMANCE
Germany
Over 2 years using the app
UFE - Upsell Funnel Engine replied July 16, 2021

Thank you for sharing your feedback, always happy to help merchants like you 😊

In case of further issues please contact us through our in-app chat or at support@helixo.co

- Sarah, Customer Support Advocate

March 28, 2022

Great Services from Sarah.
She help me to set up UFE Cross sell & Upsell bundle.
Superb services. Highly recommended

MCBabyShop
Hong Kong SAR
Over 2 years using the app
UFE - Upsell Funnel Engine replied March 28, 2022

Thank you so much for finding great value in our support. We are always happy to help merchants like you. I really appreciate your time :)

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.