Reviews (1,071)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective upsell and cross-sell strategies that boost conversion rates and average order values. It features a user-friendly interface with options for bundle and volume discounts, making setup and customization straightforward. The app integrates smoothly and functions reliably, enhancing sales efforts. Customer support is also a highlight, with responsive, professional staff providing personalized assistance through live chat or video calls, leading to high merchant satisfaction.
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Great Service. Quick Response. Best one so far!
Thank you so much for your kind words! We're pleased to hear that you're satisfied with our service and appreciate your feedback. We're here to provide you with the best experience possible, and we're always ready to assist you whenever you need us.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
The team was super responsive and helpful. We have had great results from this up-sell app and needed some support to re-launch.
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Helixo Support Team
amazing customer service! I needed help with custom code for the widget placement and the service was great.
Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.
If in need of further help please contact us at support@helixo.co or via our in-app chat.
We are always happy to help.
- Sarah, Customer Support Advocate
Great app for setting up volume discounts, bundles, upsells and downsells on the product page or in cart. Support team is super helpful and nice, they helped me adjust the CSS to match my theme and did it very well.
We are grateful to what we have done and helping merchants like you 🥰 We are really happy to see your feedback 🎉 Highly Appreciated 🥰
- Sarah, Helixo 👩🦰
Great app which helps to increase my revenue and average order value. Very happy with it. The support team is also really helpful and prompt in responding.
Thank you for your positive feedback! We're delighted to hear that our app has been instrumental in boosting your revenue and average order value. We're committed to delivering top-notch service, and your kind words are highly motivating.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
We sell meals and we wanted to include an option for people to add extras to the order. UFE was perfect for this, and we were able to customize the style so it would fit our design. Customer support helped us several times, and they were always attentive and helpful.
Thank you so much for this wonderful review. We appreciate you taking the time to share your thoughts on our app and our support. It means a lot to us and this is an inspiration for us to put in more effort.
If in need of further help please contact us via the in-app chat or via support@helixo.co.
- Sreeshankar, Customer Support Advocate
Very good customer support! The functions I need can be achieved through simple settings, yes, it is great
Excellent way to get add-on sales.
We had an issue with integrating with other apps but Glen from the support chat was able to resolve this quickly and efficiently
Hi, we are so happy that you enjoyed your experience with us! We appreciate the great review and looking forward to help you.
Your kind words mean a lot to us and we will make sure to continue providing the best service possible. Thank you for choosing us!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I am just wrapping up my trial of this app and will for sure become a customer. While I don't fully grasp everything the app will do just yet, I do have every confidence in the support for the product. Using the chat feature I was able to get multiple questions answered as I worked away on setting up the app. This is one of the few companies I have dealt with (in any sector) where I get the feeling that my business, as small as it is actually matters. For that reason and many others I will continue to work with this company to grow my business. Hands down the best support I have had anywhere.
Wow! That review made our day! 👌🥰 Appreciate your feedback and thanks for sharing it. 🙏
In case of further issues please contact us through our in-app chat or at support@helixo.co
- Sarah, Customer Support Advocate
This app helped me a lot! It is 500% better than I expected to create bundles of my products. It is also super user friendly, and after the help from Sree from the customer service team, I was able to achieve all my needs. Super like it and would definately reccommand to everyone!
Hello, Thank you for the amazing feedback! ✨
It means the world to us! 🤗
If you need any additional assistance with the app, we are available in chat and email. 😉
- Sreeshankar, Customer Support Advocate