Reviews (1,091)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

September 3, 2020

This app is incredible. I can't believe how easy it is to use, to customise, and how readily the staff offer support, all for free. I HIGHLY recommend this.

bearcraftmusic
United Kingdom
Almost 4 years using the app
Edited April 14, 2021

The UFE Cross-Sell & Upsell Bundle app is great. The app integrates nicely with our store. Customer service always available and very helpful.

Refresh Store
United Kingdom
Over 3 years using the app
Edited August 22, 2020

The best app to increase conversions and AOV out there!
Amazing support from Sarah who went the extra mile to solve my problems promptly with no complaints! This app has outdone other bundle apps out there and is the perfect solution for your up-sells/cross-sells.
Most apps charge a big subscription fee with limited features, but not this!
Highly recommended to literally every store out there!

Sparkz Customs
Singapore
Over 3 years using the app
June 10, 2021

I've been using this app for a few months and it's packed with customisable features, the product is clearly improving all the time. I had to contact customer support to sort out a custom feature. I didn't know what to expect but Sarah was very helpful and knew exactly what I was trying to achieve and sent me over some CSS code. I should have asked sooner as I spent to long trying to figure it out myself. Thanks team! highly recommended and great product.

Ross Cycles Caterham
United Kingdom
Over 3 years using the app
UFE - Upsell Funnel Engine replied June 10, 2021

We are really grateful for your kind words. This really inspires us to keep moving forward. This is more inspiration for us to keep up the hustle. We shall strive to make your experience with our app more and more enjoyable as we move forward. Thank you.

In case of further queries please contact us via the in-app chat or at support@helixo.co

-Sarah, Customer Service Executive.

Edited February 23, 2021

Whenever we need help or guidance, the support always answers us quickly and helps us continue to improve sales on the site with that excellent app.

Max Brenner
Israel
Over 3 years using the app
Edited June 17, 2022

I came across some problems, but with the help of their customer service, everything is solved, a very good experience!

RitFit
United States
Over 3 years using the app
UFE - Upsell Funnel Engine replied June 17, 2022

Thank you for your kind words. Thanks again for finding great value in our services. We are always happy to help merchants like you.

I am glad to see that you are satisfied with our app. We will keep this effort and care in the future too.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

Edited September 27, 2020

The app I was looking for :). Team went the extra mile to help me out instantly for a quick change.

Vani Vrtti
India
Over 3 years using the app
November 11, 2020

We couldn't recommend the customer service of this app higher! Sarah is always so quick with helping out and we can reach out to her at literally every time of the week. The app also works really well even though we are still waiting on a few updates - but overall, we are very happy with it and defo recommend it :) It has scaled our revenue a lot!

Mask
Australia
About 3 years using the app
June 23, 2021

This app does exactly what I wanted it to do. It looks beautiful and works perfectly. I had a couple of issues that were kind of deal breakers for me - I used the chat feature and someone helped me figure out this issues within just a few hours. Excellent service and app - will use for all of my stores!

Hero's Armory
United States
About 3 years using the app
UFE - Upsell Funnel Engine replied June 25, 2021

We are really grateful for your kind words. This really inspires us to keep moving forward. This is more inspiration for us to keep up the hustle. We shall strive to make your experience with our app more and more enjoyable as we move forward. Thank you.

In case of further queries please contact us via the in-app chat or at support@helixo.co

-Sarah, Customer Support Advocate.

January 28, 2021

Great Apps with fantastic customer support!! easy customization and really helpful for conversion and upsell, highly recommended!

My Kitchen Cove
Malaysia
About 3 years using the app