Reviews (1,091)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

August 1, 2020

Very responsive customer support... Quick and resolved the issues needed. thanks on hand while integrating the app with the website

Chapeau Cakes
United Kingdom
Almost 3 years using the app
UFE - Upsell Funnel Engine replied August 1, 2020

Awwwwesome!!!! 🎉 Thank you soo much for sharing your experience with us 🥰 Really Loved it 🤗

- Sarah, Helixo 👩‍🦰

January 7, 2021

Top app and assistance too,I was not expecting such a professional application. Their payment system is great i recommend

Sylvidra
France
Almost 3 years using the app
October 18, 2023

Boosts our sales and excellent support

vimanasnow.no
Norway
Almost 3 years using the app
UFE - Upsell Funnel Engine replied October 19, 2023

Thank you so much for your positive review! We're thrilled to hear that the UFE has helped boost your sales, and we greatly appreciate your support. Our team is always here to provide excellent customer support, and we look forward to continuing to assist you with any of your needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

Edited February 24, 2021

This is the best bundle app we have tried so far and is starting to generate additional sales. UFE has a fantastic online support team helping resolve problems quickly, which makes learning to use the app even easier.

URevolution
United States
Almost 3 years using the app
February 12, 2021

Amazing customer service and great app! I can recommend, the pricing is so good as well! Thank you guys!

Bartender World
Hungary
Almost 3 years using the app
July 29, 2020

Excellent application with good functionality.
Quick and good support, quickly solved my non-standard problem.

Animal ID
United States
Almost 3 years using the app
UFE - Upsell Funnel Engine replied July 30, 2020

Awesome 🎉 Thank you so much for sharing your experience! Really appreciated 🥰

- Sarah, Helixo 👩‍🦰

March 9, 2023

OVER THE TOP. The customer support and response time of this company is insane. The app works great and has increased our sales greatly in just a few days of having it. I asked for a cool feature that I thought would help increase sales and they went over and above and make this custom feature that is now available for everyone.

Bierstick
United States
Almost 3 years using the app
UFE - Upsell Funnel Engine replied March 9, 2023

Thank you so much for taking the time to leave such a wonderful review!

We're thrilled to hear that our customer support and response time exceeded your expectations and that our app has helped to increase your sales in just a few short days.
We're glad to hear that our team was able to go above and beyond to make it happen. It's always our goal to provide personalized and customized solutions to help our customers succeed.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

July 20, 2021

We've only had the app for about 24 hours, but so far so good. Excellent support & it works for converting currency via Shopify Advanced!

Antlion Audio
United States
Almost 3 years using the app
UFE - Upsell Funnel Engine replied July 20, 2021

Thanks for the feedback and appreciate your valuable review 🤩 always happy to help you :)

In case of further issues please contact us through our in-app chat or at support@helixo.co

- Nikitha, Customer Support Advocate

October 20, 2021

Great app to use, it's not too complicated to use, loads quickly and works very well, looks good on the store too, its been helping my store to increase the AOV. Recommended

Rytrus
Singapore
Almost 3 years using the app
UFE - Upsell Funnel Engine replied October 21, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us via our in-app chat or at support@helixo.co. We are always happy to help.

- Sreeshankar, Customer Support Advocate.

September 21, 2021

Haven't been using it for very long, but so far I like it! This is very good, especially for a free app!

AniaBshop
Spain
Over 2 years using the app
UFE - Upsell Funnel Engine replied September 21, 2021

Awesome, thank you so much for sharing your experience🤩

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Nikitha, Customer Support Advocate