Reviews (1,091)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

June 7, 2022

Great app and support. We have been using this app for a while now, and we are amazed by the good support that we receive. Thanks for your efforts!

EV Plug Europa
Netherlands
Over 2 years using the app
UFE - Upsell Funnel Engine replied June 7, 2022

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Thank you again for your kind words

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Athira, Customer Support Advocate

August 2, 2023

I would definitely recommend this app. It helped to increase our revenue and AOV. Also, the support is incredible, helps very quickly with every detail. Love it!

Madeline
Netherlands
Over 2 years using the app
UFE - Upsell Funnel Engine replied August 3, 2023

Thank you so much for your wonderful review of our UFE Cross Sell & Upsell Bundle app!

We're pleased to hear that the app has been beneficial for your business by increasing revenue and average order value (AOV). We designed it with the goal of helping merchants like you boost their sales, and it's fantastic to know that it's making a positive impact on your store.

Moreover, we take great pride in providing top-notch customer support, and we're delighted to hear that you found our support team helpful and quick to address any concerns.

Your recommendation means a lot to us, and we're grateful for the opportunity to serve you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

July 5, 2023

Very useful app and helpful support, love it. Have been using it and it helps to increase sales in our store.

HOHOLIFE 好好生活
Hong Kong SAR
Over 2 years using the app
UFE - Upsell Funnel Engine replied July 6, 2023

Thank you for your wonderful review! We're delighted to hear that our app has been helpful in increasing sales for your store. We're glad that you find it useful.

We're grateful for your kind words and providing helpful support is a top priority for us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

March 27, 2021

Great Bundle App or cross selling + AMAZING Customer Support. Sarah has been so very helpful! I'm confident that UFE will boost sales :)

The Laundry Room
United States
Over 2 years using the app
Edited March 7, 2024

Wir sind sehr zufrieden mit dem Support, immer hilfreich und lösungsorientiert, wenn man das Problem gut schildert.

Auch die App selber gefällt uns, wir hoffen, dass es bald mal möglich sein wird, die Texte darin in mehrere Sprachen zu übersetzen - derzeit zeigen wir in unserem mehrsprachigen Shop alles in 3 Sprachen an, was etwas überladen aussieht.

AquaClic
Switzerland
Over 2 years using the app
UFE - Upsell Funnel Engine replied November 6, 2021

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.

If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

- Sreeshankar, Customer Support Advocate

September 18, 2020

Straight forward to use. I had an issue with the pop up upsells so I chatted with them and got a response quickly. Thanks for your help!

Off the Clock Look
United States
Over 2 years using the app
August 30, 2022

This is a Fantastic app our sales have increased dramatically and the customer service is incredible!

SOEK® Australia
Australia
Over 2 years using the app
UFE - Upsell Funnel Engine replied August 31, 2022

We appreciate the kind words! I’m thrilled to hear that our app and services worked out for you.

It’s always humbling to hear how we’re able to make our customers’ business better.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

Edited August 30, 2020

I have just set up my first funnel and it was super easy. I was even surprised to have a real person available on the chat to help me with some questions. Yes, it was a real person, and super sweet and friendly. I still have to explore its full potential and so far it has been a really great experience! I am surprised it is free! Thank you for providing an easy to use interface and did I mention it is free? Yes, I am happy. Great job friends at UFE 2.0. Creating a funnel was never that easy. :-)

fercaggiano
United States
Over 2 years using the app
Edited March 24, 2024

Tiu,
Thank you so much for your support, you help us to disable the popup.

Isabelle Moon
Singapore
Over 2 years using the app
UFE - Upsell Funnel Engine replied October 15, 2021

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us. If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

- Sreeshankar, Customer Support Advocate.

Edited April 19, 2023

Been using this app for a number of years now and it's given me no reason to stop using it. The pricing is extremely fair and the customer service is also excellent. But most importantly, the app converts!

Daisy Bags
United Kingdom
Over 2 years using the app
UFE - Upsell Funnel Engine replied April 19, 2023

Thank you for sharing your positive review about the app! We take pride in providing excellent customer service and ensuring that our users are satisfied with our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team