Reviews (1,085)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upsell and cross-sell features. It offers customizable bundle deals and volume discounts, with an aesthetically pleasing design that integrates smoothly with Shopify stores. The customer support is responsive and helpful, particularly during the setup process, making it a valuable tool for enhancing e-commerce strategies.

August 27, 2021

This app is easy to use. Appreciate the customer service. Quick reply and provide solution, highly recommended!

Pregzzie
Hong Kong SAR
About 2 years using the app
UFE - Upsell Funnel Engine replied August 27, 2021

Thank you so much for leaving us such a great review. Your words inspire us to keep up the hustle. We are always here to help you if you come across any more requirements or issues.

Please contact us at support@helixo.co or via our in-app chat.

- Sreeshankar, Customer Support Advocate.

May 3, 2022

App allows me to easily setup an upsell offer for an additional product. I had a few issues getting it setup due to a cache in my browser and the support team was able to quickly solve it for me.

w8train
United States
About 2 years using the app
UFE - Upsell Funnel Engine replied May 3, 2022

Thank you so much for taking the time to share your experience with our app. We take pride in knowing our customers are happy with their store experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

October 28, 2021

We wanted to add some additional items to our main item on our product pages. Well that was a breeze! Very easy to set up with excellent chat support from Tinu and friends. It all looks very neat too, no reason for the additional sales to roll in now!

Revolutionworks
United Kingdom
About 2 years using the app
UFE - Upsell Funnel Engine replied November 2, 2021

Thank you so much for this wonderful review. Your words have overwhelmed us with positivity. Thank you for all the love and support. This really inspires keep up the hustle and improve our services for you.

If you are in need of any assistance in the future please contact us at support@helixo.co or via our in-app chat.

- Sarah, Customer Support Advocate.

September 8, 2020

The costumer care are perfect. Very good application, it helped me a lot with my upsell and cross sell funnel.

LaCucinaDeiMieiSogni
Italy
About 2 years using the app
January 30, 2021

With all the upsell apps I've tried, this is the best so far. Sarah their support has been helpful too when I can't figure out why the product upsell offer wasn't popping up. She took time to check it with their developer and assisted me to input the right trigger code to make it work right. Thank you so much.

natachiamilana
United States
About 2 years using the app
June 24, 2022

One of the best app on Shopify.
It will for sure increase your sales ! The team is quick, and skillfull, I recommand !

Bibi
France
About 2 years using the app
UFE - Upsell Funnel Engine replied June 24, 2022

We are incredibly grateful that you took the time out to leave us a 5-Star review.

We will share this with our entire team to let them know to keep up the amazing work.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

Edited November 28, 2022

Their Customer Support is very patient and quick to provide a solution. Sarah, their Customer Support Advocate, quickly helped me sort out a small problem! Completely satisfied!! 10/10 Highly recommend this app

La Fleur
United Arab Emirates
About 2 years using the app
UFE - Upsell Funnel Engine replied July 14, 2021

Thank you for sharing your feedback, always happy to help you 😊 Also, feel free to share how we can improve our support to give a 5 star experience!

In case of further issues please contact us through our in-app chat or at support@helixo.co.

- Sarah, Customer Support Advocate.

March 9, 2021

The stuff is very kind. And it's easy to make the Cross Sell & Upsell. Suggest you guys to add the app

GeekShare
United States
About 2 years using the app
December 22, 2022

The team was super responsive and helpful. We have had great results from this up-sell app and needed some support to re-launch.

Worth Home Products
United States
About 2 years using the app
UFE - Upsell Funnel Engine replied December 23, 2022

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

February 28, 2022

amazing customer service! I needed help with custom code for the widget placement and the service was great.

Pellatt Cornucopia
Canada
About 2 years using the app
UFE - Upsell Funnel Engine replied February 28, 2022

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.

If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

- Sarah, Customer Support Advocate